London borough overhauls public safety infrastructure

Hammersmith & Fulham Council in London has overhauled its public space CCTV infrastructure by unifying three legacy systems into the Genetec Security Centre.

The deployment, carried out by North, is reportedly supporting significant reductions in crime, major operational efficiencies and the opportunity to begin offering monitoring services to neighbouring boroughs.

CCTV, IoT sensors and analytics in one platform

Hammersmith & Fulham faced challenges running three fragmented systems that were proving costly to maintain and that limited coordination with important stakeholders such as the Metropolitan Police and other London boroughs. It chose Genetec Security Centre for its open architecture and ability to integrate, CCTV, Internet of Things (IoT) sensors and analytics into a single platform, plus its flexibility to support artificial intelligence- (AI)-driven monitoring and broader smart city initiatives.

Since migrating almost all of its cameras into Genetec Security Centre, Hammersmith and Fulham has recorded substantial improvements in public safety. Total recorded offences are down 10 per cent year-on-year, including a 44 per cent reduction in knife crime, a 35 per cent fall in robbery, a 30 per cent decline in burglary and a 29 per cent drop in theft from motor vehicles. 

“By partnering with Genetec and integrator North, Hammersmith & Fulham has taken a decisive step toward a safer, smarter borough” 

These improvements are credited to faster response times, better intelligence-sharing and more effective joint operations with police, local venues and nearby authorities.

Operational efficiency has also increased significantly, leading to reduced costs and increased revenue-raising opportunities for the council. It can now monitor more cameras with the same number of operators, making it possible to begin providing monitoring services to other public sector partners to fund further enhancements in its control room.