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Companies join forces to deliver integrated public services across UAE

Serco Middle East and AI and cloud computing company Group G42 will combine resources, capabilities and core competencies to help transform public services across the region.

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Collaboration will help UAE make the shift to data-driven decisions and operations
Collaboration will help UAE make the shift to data-driven decisions and operations

UAE-based AI and cloud computing company G42 has teamed with public services company, Serco Middle East, to help accelerate the digital transformation of its Middle Eastern government clients.

 

Under the terms of the memorandum of understanding (MOU), the non-equity agreement will see the companies partner to deliver fully integrated transformation of multi-faceted public services to both existing and new clients.

 

Technological expertise

 

G42 claims it has the largest and most powerful cloud computing capability in the region and AI-centric cross-industry technological expertise. According to the partners, bringing this technology to Serco’s operations will set new standards in service delivery and excellence across government clients in the sectors of smart cities, transport, aviation, healthcare, and defence.

 

“We are committed to growing our business in the region and working with local partners to bridge capability gaps,” said Phil Malem, CEO of Serco Middle East.

 

“Serco manages workforces, assets and data and as an outsourcing company we are a people-led, technology enabled business. As a technology-led business enabled by people, we immediately saw a strategic fit with G42.”

“Companies across industries need to accelerate their digital transformation initiatives to keep pace with the increasingly complex competitive and regulatory landscape”

He continued: “Through the partnership, clients can expect cutting-edge technology to be used across the whole value chain with a shift towards data-driven decisions and operations.”

 

“We are pleased to welcome Serco into our ecosystem of strategic partners. Companies across industries need to accelerate their digital transformation initiatives to keep pace with the increasingly complex competitive and regulatory landscape,” added Peng Xiao, CEO, G42.

 

“We are confident that with our unique AI expertise and secure cloud computing infrastructure, we will be able, together with Serco, to provide customers with data-driven insights to make better business decisions, streamline efficiencies, foster innovation, and drive value.”

 

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