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Chicago engages citizens with CIVIQ

Services will include wayfinding, interactive information about transportation services, safety alerts and free wi-fi

The platform puts Chicago at the forefront of smart cities in the US
The platform puts Chicago at the forefront of smart cities in the US

The city and Mayor is focused on building a safer and smarter Chicago

"The heartbeat of every city is its people so technology should reach them"

CIVIQ Smartscapes has outlined the details of its forthcoming deployment of a smart city solution to help foster citizen engagement in the US city of Chicago.


As part of AT&T’s Smart Cities spotlight city pilot, CIVIQ will initially install smart city, interactive Waypoint kiosks in downtown Chicago that will provide high-speed public wi-fi. The deployment will also enable CIVIQ’s mobility experience, a solution that connects devices, people and services to deliver citizen engagement and improved city services.


“We are excited to take this technological leap and put Chicago at the forefront of smart cities throughout the country,” said Brenna Berman, chief information officer for the City of Chicago. “By integrating CIVIQ’s smart solutions into our infrastructure, we look forward to seeing first-hand how Chicago residents and visitors alike embrace its many technological benefits.”


According to CIVIQ, its roll out of Waypoint devices across Chicago will provide a smart ecosystem designed to engage residents. Services include digital applications at the Waypoint, such as wayfinding, interactive information about transportation services, safety alerts, and free wi-fi.


For the first time, residents will be able to initiate a dialogue with their elected city officials, enabling the city to respond to issues and allow for the expansion of a new experience across city services, the company added.


“Cities across the world are focused on transforming urban landscapes into hyper-connected smartscapes,” said George Burciaga, managing director, global government development & innovation, CIVIQ Smartscapes. “Connecting smart devices, services and people will allow cities to react to human occurrences in real time, while becoming more efficient and sustainable. We recognise that the heartbeat of every city is the people, so technology should reach them.”


“The city of Chicago and the mayor are focused on building a safer and smarter Chicago, this technology improves the way residents communicate and is the first step of many within the city,” added Alderman Daniel Solis.


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