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Suez wins water award for innovation

The leading industry awards by the regulatory commissioners in the US seek to promote and acknowledge innovative solutions for utilities



The network covers nearly 1,000 square miles in the New York metropolitan area
The network covers nearly 1,000 square miles in the New York metropolitan area

Water and waste expert Suez has been recognised for its state-of-the-art deployment of its smart utility network.


The company has been awarded the Utility Industry Innovation in Water and Sewer by the National Association of Regulatory Utility Commissioners in the US.


Suez designed, engineered and rolled out a smart utility network to enable wireless meter reading and Internet-of-Things connectivity. The network covers nearly 1,000 square miles, including 150 towns and cities in the New York metropolitan area and Boise, Idaho. To date, more than 200,000 water meters have been brought online.


“Innovative ideas are generated through the recognition that there are better and more efficient ways to do things. They reach full potential when their application satisfies a wide-reaching need,” said David Stanton, president of utility operations.


“The smart utility network is a testament to the ingenuity of Suez employees and is only the beginning of great changes coming for our customers.”


According Suez benefits for customers include:

  • Hourly meter reads, versus monthly or quarterly, satisfy customer desire for more data and greater management of their water accounts
  • Elimination of the inconvenience of having to be home to give access to a meter reader– all reads are now automatic
  • Support of conservation by reducing wasted water – in one example city, customer outreach regarding leaks yielded a 38 per cent reduction in wasted water and reduced the entire city’s demand for water by nearly 5 per cent.

The network is part of Suez’ four commitments to improving the water value chain. It said the network enhances water resource management through the reduction of water theft, increases energy efficiency and health and safety by eliminating traditional meter reader vehicles, and improves overall customer satisfaction.


“Smart networks and big data are changing the way we operate. With over 100,000 more smart meters expected to be deployed by the end of 2018, our goal is to bring the benefits of our system to as many communities as we can,” added Stanton.


Suez in North America operates across all 50 states and Canada with 3,350 employees The company provides drinking water, wastewater and waste collection service to 7.3 million people daily; treats 577 million gallons of water and 997 million gallons of wastewater each day; delivers water treatment and advanced network solutions to 16,000 industrial and municipal sites; processes 55,000 tons of waste for recycling; rehabilitates and maintains water assets for more than 4,000 municipal and industrial customers; and manages $4.2bn in total assets.


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