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Miami launches contactless payment for transit riders

The city is modernising its fare system with open payment technology from Cubic Transportation Systems that allows riders to tap and pay for journeys.

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Miami-Dade County's mayor hopes the system will make public transport hassle-free and appealing
Miami-Dade County's mayor hopes the system will make public transport hassle-free and appealing

Miami has become one of the first US cities to implement a contactless open fare payment system, allowing riders to tap-and-pay with their mobile phones, contactless bank cards and wearable devices to access public transit.

 

The Miami-Dade Department of Transportation and Public Works (DTPW) has modernised its Easy Card transit fare system with Cubic Transportation Systems’ mobile and open payment option.

 

Contactless payment

 

Today travellers can pay fares directly at Metrorail faregates using their contactless-enabled bankcards or digital wallets such as Apple Pay, Google Pay, Samsung Pay and Fitbit Pay. The open payment technology will then go systemwide to include buses.

 

“My administration has been clearly focused on incorporating innovative technologies to make public transportation both hassle-free and appealing,” said Carlos Gimenez, mayor of Miami-Dade County. “The launch of contactless payment for our transit riders marks a great step forward for Miami-Dade County.”

 

Contactless payments are processed directly against users’ bankcard accounts, eliminating the need to wait at ticket vending machines and purchase specific transit farecards. The move towards contactless payments aims to help reduce congestion while offering richer customer experiences for travellers, including regular commuters, occasional riders, tourists and visitors to the Miami area.

“My administration has been clearly focused on incorporating innovative technologies to make public transportation both hassle-free and appealing”

The upgraded fare collection system for Miami-Dade DTPW represents a hybrid system drawing from technologies used in cities such as New York, Chicago, Sydney, Vancouver and London.

 

“At Cubic, one of our main focuses is to understand the goals and priorities of the transportation agencies we work with,” said Matt Cole, president of Cubic Transportation Systems. “Delivering a seamless travel experience through cutting-edge technologies is what we strive to do each day and we are very proud to continue supporting Miami-Dade DTPW as it modernises its transit system.”

 

Miami-Dade DTPW awarded Cubic a contract in 2016 to modernise the Easy Card revenue management system as well as provide 10 years’ of back office cloud computing and support services.

 

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