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Dubai mandates digital identity system for government services

UAE Pass provides an authorised digital ID through smartphones, eliminating the need to physically visit customer service centres and submit paper identification documents.

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Smart Dubai’s Digital Future initiative aims to to save time and effort for citizens
Smart Dubai’s Digital Future initiative aims to to save time and effort for citizens

Dubai’s citizens will shortly be able to access more than 5,000 online government services by using an authorised digital identity.

 

The adoption of the UAE Pass as the only digital identity for all residents was approved by the Strategic Affairs Council earlier this month and was motivated by its potential to drive development across the government service ecosystem.

 

Enhance communication

 

Additionally, Dubai Council wants to enhance communication between local and federal entities on one hand, and the private sector on the other; as well as grant citizens and residents access to government and private-sector services.

 

UAE Pass eliminates the need to physically visit customer service centres and submit paper identification documents. It provides an authorised digital ID through smartphones, and includes a digital signature feature allowing users to sign official documents. Users can access more than 5,000 government services by using a single username and password.

“UAE Pass allows users to easily access services, as well as to digitally and remotely sign the necessary documents.”

The decision to mandate the use of UAE Pass by all individuals and government entities government entities in Dubai will “considerably accelerate” its adoption across the entire Dubai community, reports Smart Dubai. It claims the service has so far been adopted by 200,000 individuals.

 

“UAE Pass allows users to easily access services, as well as digitally and remotely sign the necessary documents.” This, in turn, supports Smart Dubai’s efforts to establish the emirate as the world’s happiest and smartest city,” said Dr Aisha Bint Butti Bin Bishr, director general of Smart Dubai.

 

“The project demonstrates the effectiveness of collaboration between government entities across the country, and its ability to create innovative tools that drive the transition towards fully automated smart systems.”

 

Digital Future

 

Smart Dubai had put in motion an initiative called “The Digital Future”, developed as part of its 100-day plan for the “Government Development Track” – one of the six tracks announced by the Dubai Council, which was inaugurated at the beginning of 2020.

 

Smart Dubai’s main objective from implementing the Digital Future initiative is to save time and effort for individuals in the city, helping them lead happier lives. Smart Dubai also seeks to keep up with technological advancements, support the emirate’s digital transformation, and drive the transition towards a digital government.

 

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