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Empowering city staff and residents

The software is designed to work with a city’s existing hardware and software systems

A public engagement module connects with residents through apps, email and social media
A public engagement module connects with residents through apps, email and social media

Design and technology firm IBI Group has launched its Smart City Platform which equips both city staff and residents with the tools to make rapid and informed decisions about the city.


The software-as-a-service (SaaS) solution works with a city’s existing hardware and software systems and can be scaled for use on a single building, campus through to an entire city or region.


A public engagement module offers the ability to connect with city residents through apps, email and social media, fostering a two-way dialogue between residents and service operators. Residents wlll access more accurate, timely and accessible information and will be able to participate in the improvement of city services.


Built on the principles of open data and sharing, the platform is designed to connect stakeholders with the services, information and insight they need. City agencies, decision makers, city staff, and most importantly, city residents, will benefit from the platform, as city services will be provided in a more efficient manner by prioritising scarce resources where they are needed most, predicting needs based on a variety of conditions, and keeping all parties from the resident to the mayor informed and empowered.


Tools and dashboards combine predictive analytics gleaned from IoT sensors, control devices and existing city networks to inform the design and management of more sustainable and resilient urban environments.


Drawing on IBI Group’s extensive expertise in urban technologies, and its experience designing and implementing smart city strategies, the Smart City Platform claims to provide a flexible and cost-effective way for cities to manage their operations, inform better decision making, and give residents a voice.


“Smart Cities are already a reality,” said Bruno Peters, IBI Group smart cities task force lead. “Government and private sector initiatives worldwide are implementing innovative ways to make cities in the 21st Century more efficient, more livable, and more competitive. We believe that achieving these goals is not just about being technologically advanced – it’s also about urban reinvention and citizen engagement.”


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