New communication modules will give the utility access to detailed meter data to gain better visibility into its operations
Fort Smith, Arkansas, is embarking on a mission to modernise its water distribution network over the next two years.
The city’s utility department has selected Itron to provide its OpenWay Riva smart water solution to replace its aging water infrastructure, nearly half of which has exceeded normal life expectancy.
The city will install water communication modules and new meters to improve meter reading efficiency and lower operational costs. The modules will give the utility access to detailed meter data to gain better visibility into its operations.
The city will also gain access to daily and hourly interval data for increased billing accuracy, decreased operational expense and enhanced customer service, said Itron.
“With Itron’s solution, we will be able to streamline operational processes, reduce costs and enhance water usage visibility with detailed meter data,” said Danny Kelley, supervisor of metering at the city of Fort Smith.
“Itron’s experience in the water industry, focus on customer needs and continuous drive to create solutions that address key challenges in the industry gives us confidence in this solution.”
The modules also give Fort Smith the flexibility to automate meter reading and prepare for tomorrow with the ability to expand the system to include a multi-purpose network for smart water and smart city applications.
“With Itron, Fort Smith will take advantage of mobile data collection to improve reliability for its customers today with the opportunity to easily migrate to a multi-purpose network to support smart utility and city applications in the future,” added Gavin van Tonder, president of Itron’s water business line.
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