The smart hotel aims to deliver the “next-generation connected guest experience” through location-based analytics, as well as by utilising the latest offerings from digital vendors.
Intel has collaborated with The Sinclair, Autograph Collection, to create what the partners claim is the world’s first all-digital hotel, connecting everything from smart and more sustainable and efficient building operations to in-room personalisation.
The joint effort aims to deliver the “next-generation connected guest experience” through location-based analytics, as well as by utilising the latest offerings from Cisco, SAS and other digital vendors.
The Sinclair hotel in Fort Worth, Texas, a former office building built in 1929, opened in January and utilises Intel Internet of Things (IoT) functionality, including building and in-room sensors, IoT gateways, dashboards and restaurant sinks and appliances.
Hotel staff can use mobile devices to connect to reservation and property management software anywhere on the premises, increasing productivity and customer service. Wireless point-of-sale systems enable food and drink sales anywhere on the property.
Hotel guests can configure environmental settings such as temperature, lighting and shower preferences with a few taps to a digital screen, allowing for a personalised experience.
“By using the latest connected technology from Intel and our other partners, we can offer guests the absolute best experience from the moment they walk through the door,” said Farukh Aslam, CEO and president of Sinclair Holdings.
“Our collaboration with The Sinclair is one of a growing number of examples of how IoT technology is making buildings smarter and allowing hospitality providers to build richer, more personalised and powerful experiences”
“Intel has a rich history of delivering innovative solutions to improve the guest experience, and this hotel will drive innovation forward in the hospitality industry.”
The Sinclair transforms hotel operations to function more efficiently, as well as provide data-driven business insights that enable management and staff to personalise each guest’s experience.
The technology underpinnings of the smart hotel include:
• Intel’s IoT gateway brings together the data, edge computing power and management capabilities of the smart building infrastructure
• Cisco’s Meraki smart wi-fi cloud networking solution with SAS data analytics integration offers location-based analytics and personalised guest messaging
• Voltserver’s power over ethernet (PoE) delivers its patented “digital electricity” solution to power Cisco switches
• Motorised shades and drapes from Somfy use PoE for management and control and are easily controlled by guests through a digital kiosk
• Electric Mirror supplies PoE-powered LED mirrors, which guests can use to read trending news, listen to music, get weather updates and contact guest services
• Lithium battery-powered uninterruptible power supply (UPS) systems eliminate the need for diesel emergency generators
• Intel Unite wireless display and collaboration technology powers the hotel’s meeting spaces
• SinkTech IoT sinks in the hotel restaurant regulate water temperature, soap and sanitiser levels through a fully-automated, connected solution
• Intel PoE NUCs support many of the IoT technologies above (gateways, controllers, data aggregation, edge computing and an Intel Unite hub)
• End-to-end Intel-based technologies enable the hotel from the smart features above to the reservation systems, point of sale, networking infrastructure, back office and guest services, such as mobile key and wireless charging.
“Our collaboration with The Sinclair is one of a growing number of examples of how IoT technology is making buildings smarter and allowing hospitality providers to build richer, more personalised and powerful experiences for guests and associates,” added Joe Jensen, vice president and general manager of the retail, banking, hospitality and education division, Intel.
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