Airport operators need a new paradigm to proactively manage their operations, resources, systems, service providers and guests
Airport and utility software supplier, Gentrack Group, has launched Veovo, a new brand for its airport group.
It is combining its Airport 20/20 operations solution with the recently acquired BlipTrack guest predictability and Concessionaire Analyser+ revenue maximisation solution to deliver the Veovo Predictive Collaboration Platform.
Airports are under pressure to deliver memorable and repeatable experiences for increasing guest numbers while navigating highly variable daily operations. The rise of connected automation presents new opportunities, but many of these innovations operate in silos and do not work alongside existing technologies. The result: airport operators need a new paradigm to proactively manage their operations, resources, systems, service providers and guests.
Veovo wants to position itself at the heart of airport transformation and provide them with a data-driven platform to ensure predictability and consistency.
“Airports need to innovate aggressively to cope with increased passenger numbers and dynamically adjust for the matrix of daily variables,” said Chris Warrington, general manager of Veovo. “At the same time, to engage passengers, many airports are looking to transform their role from transit terminus to guest destination.
“Like many other value chains, airports are now able to access big data innovations which can help them optimise their entire operation. Veovo unlocks insights across the airport ecosystem -- predicting the best path forward and quickly connecting all stakeholders and resources to respond brilliantly -- no matter the situation.”
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