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New Hampshire deploys statewide Covid-19 response network

Mutualink is working with the US state to instantly link public safety agencies, public safety answering points, hospitals, colleges and universities, along with critical assets.

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Manchester is among the New Hampshire cities that will benefit from the statewide network
Manchester is among the New Hampshire cities that will benefit from the statewide network

New Hampshire is deploying what claims to be the nation’s first statewide “whole community” response network for Covid-19.

 

Mutualink is working with the US state to use its multimedia collaboration to instantly link public safety agencies, public safety answering points, hospitals, colleges and universities, along with critical assets, to enhance its real time pandemic response efforts.

 

Sharing information

 

The new statewide collaboration network has enabled first responder agencies, 911 centres and hospitals across the state to securely communicate voice and share video and information on-demand. It bridges different agency radio and voice communications systems and also enables real-time video from any source, including internal surveillance systems, wearable cameras, aviation assets, and cell phones, to be securely shared with partners.

 

The solution also includes a next generation, multimedia push-to-talk (MM-PTT) application that operates like a radio over wireless mobile networks along with being able to send and receive real time video. The Mutualink MM-PTT application can be linked with an agency’s own radio system, but also can be dynamically linked to other partner agencies’ radios when needed.

 

The project takes the next step in whole community response and is the first of its kind in the nation. “New Hampshire could not be more excited by this unparalleled technology,” said commissioner Robert Quinn. “The New Hampshire Department of Safety has long recognised the capability of this communications platform and to be able to partner with Mutualink in providing ‘true Interoperability’ for not only our public safety communities statewide, but to the critical infrastructure that has united in response to this pandemic has been an amazing opportunity.”

“Urgent response environments operate in minutes and seconds, not by calendar appointment”

Designed for critical communications, Mutualink’s multimedia collaboration solution brings capabilities that meet the complex requirements of emergency response coordination.

 

“There is a world of difference between real time critical communications and solutions versus video conferencing applications and consumer message apps,” added Mark Hatten, CEO, Mutualink. “Urgent response environments operate in minutes and seconds, not by calendar appointment. Being able to connect first responder agencies and public and private community partners that use different radio and communications systems, video systems and information systems on a secure, ad-hoc, on-demand basis within dynamic, fast changing environments requires tremendous technological agility.”

 

Mutualink said it has nearly 100 US and international patents covering innovations in interactive multimedia interoperability, Internet of Things (IoT), artificial intelligence (AI), wearable sensor communications, and blockchain for communications networks. It is also a pioneer of “connected life safety” for smart cities with live projects funded by the US Department of Homeland Security Science & Technology’s Smart City Internet of Things Innovation (SCITI) Labs.

 

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