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Singapore establishes network of digital community hubs

The hubs, set up by Singapore’s new SG Digital Office, will support the smart nation’s next phase of digitalisation and help it to reach out and connect with every community.

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Around 50 digital community hubs will be set up across the island
Around 50 digital community hubs will be set up across the island

Singapore’s Infocomm Media Development Authority (IMDA) is setting up around 50 SG Digital community hubs across the island to support its range of digitalisation initiatives.

 

The one-stop help centres will be located in community centres and public libraries and open by the end of August 2020.

 

Network of hubs

 

So far, @West Coast community hub at West Coast Community Centre and four other hubs at Heartbeat @Bedok, Leng Kee Community Centre, MacPherson Community Centre and Our Tampines Hub have commenced operations.

 

“As part of the next step in this nationwide digitalisation movement, we are reaching out and going deeper into every community to better understand concerns on the ground,” said minister for communications and information, S Iswaran. “That way, we ensure that every individual, especially our seniors and hawkers, is well-supported at each step of their digitalisation journey, and that everyone, young or old, will have a place in Singapore’s digital future.”

 

Digital ambassadors will be stationed at each hub to provide one-to-one assistance on digital skills and knowledge, under IMDA’s Seniors Go Digital and Hawkers Go Digital programmes. With the dedicated support of the digital ambassadors, seniors and hawkers can pick up digital skills and progress at their own pace.

“That way, we ensure that every individual, especially our seniors and hawkers, is well-supported at each step of their digitalisation journey, and that everyone, young or old, will have a place in Singapore’s digital future”

At these hubs, seniors can get help with their digital devices and pick up practical skills, such using common applications like WhatsApp and SingPass mobile, and making e-payments.

 

Stallholders can find out how to use e-payment tools to better serve their customers’ needs. In addition, seniors and stallholders who are keen to learn new digital skills can participate in small group classes and learning journeys at the hub.

 

In June, IMDA set up the SG Digital Office (SDO) to accelerate the next phase of its digitalisation efforts as Singapore embarks on a phased economic recovery post Covid-19.

 

It said the office would enable it to “double down” on its efforts to help every individual, worker and business to “go digital” and announced the recruitment of 1,000 digital ambassadors.

The Singapore Government said in the wake of Covid-19 it recognises that digitalisation is both an “imperative and an opportunity”.

 

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