Powered by advanced analytics, the solution aims to allow mayors, city managers, public safety officials and other leaders to proactively respond to escalating events.
Tata Consultancy Services (TCS) has introduced the Intelligent Urban Exchange (IUX) 4.1 City Command Centre that aims to help urban leaders deliver a connected citizen experience.
According to TCS, urban leaders using the software can identify, view and analyse city-wide events in real-time for better decision-making, such as in an emergency.
The ecosystem-based solution integrates diverse municipal event data and external sources such as video and displays them as geospatial visualisations on an integrated city operational dashboard. TCS claims it can be deployed in 10 to 12 weeks.
Across the globe, smart cities are entering a new phase in which TCS believes the city itself is becoming a platform for interacting, collaborating and co-creating with citizens. To succeed, it said urban leaders must redefine smart city goals to meet the intrinsic needs of citizens – their most important stakeholders – and make better decisions that improve quality of life.
“The smart city movement has evolved to put today’s connected citizens at the centre of everything cities do,” said Sridhar Rao, global head, engineering and product management, Digital Software & Solutions Group, TCS.
“Executing on that mandate requires driving collaboration among agencies and directly engaging with citizens on decision-making. In both cases, being able to see the big picture is critical to urban prosperity.”
Powered by advanced analytics, the solution aims to allow mayors, city managers, public safety officials and other leaders to proactively respond to escalating events by spotting hidden correlations among data displayed on the same screen, often for the first time.
“The smart city movement has evolved to put today’s connected citizens at the centre of everything cities do.”
It automatically identifies events that affect city life such as infrastructure failures, traffic accidents, extreme weather or other emergencies, and then guides city leaders through the most appropriate actions and procedures to resolve them.
For example, a city manager could spot the cascading effects of a water main break on bus routes and take proactive steps to reroute buses or alert passengers who use a city app.
Through partnerships, local businesses could use the same insights to notify shoppers to visit their stores in unaffected areas, said TCS.
Integrated urban insights from the solution can also be shared with a variety of parties to enhance city life and economic prosperity, notes TCS – from urban planners and local merchants to non-profit organisations, systems integrators, civic developers and sustainability experts.
The tool features an open-source technology foundation, open APIs and a developer kit with a low-code environment in a bid to encourage partners and organisations to build their own smart city applications in collaboration with citizens and community groups.
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