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Zencity raises $30m to help governments better tune in to citizen needs

Investors in the company, whose technology delivers community insights and analytics for state and local governments to make more data-driven decisions, include Microsoft and Salesforce Ventures.

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Zencity aims to provide governments accurate, real-time community feedback
Zencity aims to provide governments accurate, real-time community feedback

Israeli AI-powered analytics platform Zencity has closed an additional $30m funding round from existing investors. This latest investment brings the Tel Aviv-based company’s total backing to more than $50m since it launched in 2015.

 

The investors were TLV Partners, Vertex Ventures Israel, Salesforce Ventures, M12 – Microsoft’s venture fund, and Canaan Partners Israel.

 

Real-time community feedback

 

According to Zencity, now as ever, local government leaders need accurate, real-time community feedback to guide key decision-making around critical efforts such as vaccination, re-opening, and police reform.

 

The cross-channel, civic engagement platform helps state and local governments harness public discourse to better understand and address community priorities. These insights can then be used by the agencies inclusively and representatively to make data-informed decisions.

 

Since Zencity announced its last investment a year ago, the company reports it has more than tripled the number of residents impacted, doubled the number of agencies which employ the platform, grown revenue by three times, and expanded the team to more than 100 employees across four countries.

 

Zencity said the new round of funding will continue to drive its vision of providing a single platform for community input and insight, and will power development of additional capabilities and offerings.

“The past year has proven, more than ever before, that local governments are the most essential institutions of our society. We’re proud that our platform has played a role in helping leaders take into account more voices from across their communities”

It will also fuel the company’s expansion within existing and new markets, including new engagements with state agencies and local governments in the UK and Australia.

 

“The past year has proven, more than ever before, that local governments are the most essential institutions of our society. We’re proud that our platform has played a role in helping leaders take into account more voices from across their communities and has helped them ensure they work for all their residents as they navigate this pivotal time,” said Eyal Feder-Levy, CEO and co-founder of Zencity.

 

“We’re humbled that our existing investors – who know our work, progress, and the impact that our product has on government decision-making – chose to lead this extraordinary round. This funding will allow us to double down on being a real force multiplier to our government partners.”

 

Community insights

 

Earlier this year, Zencity acquired community polling company Elucd to further revolutionise how local governments receive feedback from their communities. The company has since integrated Elucd’s ongoing polling tools into the Zencity platform, creating what it claims is the most comprehensive community insights and analytics platform on the market.

 

State and local government leaders are already leveraging Zencity’s unified solution to understand trends in organic discourse, as well as proactively seek community feedback via polls and surveys.

“As one of Zencity’s early investors, watching the company execute so well on its vision to help local government agencies better serve their residents is inspiring,” said Emanuel Timor, general partner at Vertex Ventures Israel.

 

“Zencity’s platform has already improved how tens of millions of Americans are able to engage with government leaders. Based on its impressive growth and the quality of its management and entire team, we were eager to more than double Vertex’s investment in Zencity.”

 

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