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Nokia improves comms for first responders

Device software customisation service will enable first responders to use smart devices intuitively

Nokia wants to help first responders adopt mission-critical LTE
Nokia wants to help first responders adopt mission-critical LTE

Nokia is expanding its ViTrust critical communications portfolio with new services to help first responders take advantage of reliable and secure high-performance applications on their public safety devices.


The services aim to provide trouble-free continuity of operations for public safety agencies across a multi-vendor, multi-technology mission-critical communications environment.


Nokia’s device software customisation service will help accelerate agency adoption of new Android-based devices for first responders. Nokia’s experts have designed and developed secure custom device firmware with tailor-made user experience adaptations and enhancements for public safety operations. First responders benefit from a familiar interface designed to provide vital information at a glance, saving time in emergency situations when every second counts.


"The success of moving to broadband-based critical communications requires deep technological and operational expertise,” said Asad Rizvi, head of Nokia’s global business development in global services. “Nokia has both, from our long history of working with agencies to our global service expertise in broadband.


“We understand the need for smooth evolution, field-proven usability, assured reliability and performance with comprehensive security measures. Leveraging our systems experience, technical expertise and in-house tools, these new services address agency specific requirements to help public safety agencies rapidly adopt and take advantage of the possibilities of mission critical broadband."


Nokia’s claims its end-to-end LTE solutions across devices, operating systems, applications and network nodes assures extreme performance and reliability for real-time video and other mission-critical broadband applications, integrated with custom-built firmware.


The build is hardened for security and incorporates features like device data encryption and controlled access to external sources like application stores.


Nokia will provide enhanced local and launch support, compliant with regulatory, security and confidentiality requirements while ensuring the rapid, low-risk deployment of new technologies and skills.


One European operator is already using this service and seeing the benefits of reduced operational and downtime risks, with service levels stabilising faster than before and fulfilling public safety requirements.


In addition to these two new services, Nokia’s innovations for public safety also include rapid verification of mission-critical network coverage levels along major roads and railway tracks by mining crowdsourced performance data using the Nokia AVA platform.


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