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Otonomo and Daimler aim to deliver on data privacy

The platform ensures that data is only shared with third party service providers with customer permission

Otonomo and Daimler want to jumpstart a new industry for connected vehicle services
Otonomo and Daimler want to jumpstart a new industry for connected vehicle services

Otonomo, which claims to have created the first neutral automotive data services platform, is partnering with Daimler to provide Mercedes-Benz connected car customers with services such as electric vehicle (EV) charging, on demand fuelling and pay-as-you-drive insurance while adhering to international data privacy regulations such as General Data Protection Regulation (GDPR).


The Otonomo Neutral Server is available to partners on the Otonomo Automotive Data Services platform. The companies believe the initiative will jumpstart a new industry for connected apps and services.


Neutral server initiative


The move aligns with the demands of the neutral server initiative, created by the European Automobile Manufacturers Association (ACEA) and which is a joint effort to implement solutions that make automotive data available to interested third-party service providers in a safe and secure manner, without requiring those third parties to each individually sign a contract with a vehicle manufacturer.


This initiative received critical support from the EU, automotive OEMs and other key players in the automotive industry, including insurance companies and energy providers.


Otonomo and Daimler allow customers to be in control of their data through a mobile app that provides at-a-glance visibility into what data is being shared and the ability to revoke permissions at any time. On the back-end, the platform ensures compliance with international privacy regulations.


The Otonomo Consent Management Hub simplifies integration and delivers high scalability for automotive OEMs and all service providers in the network.

“Together with Daimler, our solution is bringing the neutral server concept to life”

The Otonomo Neutral Server, part of the Otonomo automotive Data Services latform, addresses key neutral server requirements:

  • Clear consent management: it ensures that personal automotive data is only shared with third-party service providers with customer permission, that is, permission on a per-service basis. As such, the Neutral Server keeps vehicle manufacturers and service providers in full compliance with privacy regulations like GDPR;
  • Security consciousness: the Neutral Server helps vehicle manufacturers keep Mercedes-Benz customers safe by partitioning access to connected car data from critical vehicle functions, eliminating chances of impacting core vehicle capabilities;
  • Standardised interoperability: by supporting standard, Web services-based access, the Otonomo Neutral Server enables service providers to develop a single interface to automotive data that works with all vehicle makes and models. In addition, service providers can bring innovative offerings to life much faster because they don’t have to enter into separate contract negotiations with each OEM.

“Mercedes-Benz and Otonomo share the same vision and values when it comes to delighting customers while protecting their data,” said Ben Volkow, chief executive officer at Otonomo. “Together with Daimler, our solution is bringing the neutral server concept to life.”


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