Using live dashboards and heatmaps, the solution from Veovo highlights the degree of risk in real time, based on social distancing recommendations, crowd movement patterns and area size.
Mobility analytics specialist Veovo has unveiled its crowd density management tool to help rail and metro operators promote social distancing as Covid-19 lockdown restrictions are eased.
Using live dashboards and heatmaps, the solution highlights the degree of risk in real time, based on social distancing recommendations, crowd movement patterns and area size. It follows the launch of Veovo’s airport solution last week.
Fluctuating passenger numbers, increased cleaning schedules and other variables mean that operators will need to keep a close eye on passenger flow and station capacity. To do this, data that accurately reflects the way people move and dwell is critical.
The Passenger Density Management tool is designed to help operators better measure, understand and manage crowd density.
By combining data drawn from various sensor technologies, with advanced machine learning and intelligent automation, the solution gives operators a real-time, reliable overview of passenger volumes and movements.
It shows how people move into, out of and between stations, average wait times, and even occupancy on trains. It monitors crowd density in specific areas, such as concourse, stairwell, platform and carriage, and can be expanded to provide station-wide density and flow insights.
Alarms and actions are triggered when threshold limits are reached, enabling rapid responses, like directing passenger flows, closing turnstiles and updating digital signage, among others. In addition, operators could also improve their sanitation responsiveness, directing teams to where cleaning is most needed.
"By accommodating new social distancing needs in our solution, we enable safe and proactive planning to reduce crowds and to make sanitation and disinfection programmes more effective."
To help passengers plan their journeys, operators can also share data via websites, apps and other platforms. This information enables travellers to choose a less-crowded station or platform or alter their travel time to reduce risks and maintain social distance.
"Having worked with some of the world’s busiest airports, transport hubs and amusement parks, we understand the enormous challenge the industry currently faces in supporting physical distancing," said James Williamson, CEO of Veovo.
He added: "To safely manage crowding, operators need accurate, timely data. By accommodating new social distancing needs in our solution, we enable safe and proactive planning to reduce crowds and to make sanitation and disinfection programmes more effective."
The solution also has built-in predictive capabilities that aim to help operators not only manage crowding in real time but plan for days, weeks and even months ahead. It provides insights into people’s habits, how times of day, or day of the week, are affected differently, and understand passenger profiles better.
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