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Self-service bicycle parking at Dutch stations

The parking facilities will be monitored and a dashboard can predict malfunctions so they can be addressed before they become a problem

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Facilities offer cyclists an open and transparent entrance with glass gates
Facilities offer cyclists an open and transparent entrance with glass gates

Dutch railway station operator NS Stations has commissioned Siemens Building Technologies Division (BT) to deliver self-service bicycle parking facilities at railway stations across the Netherlands.

 

The contract worth 14.2 million euros will see Siemens BT optimise bicycle parking at 47 railway stations with its user-friendly and secure self-service bicycle parking solution.

 

The unmanned bike parking facilities will be available for parking privately owned as well as rental bikes. In addition to modernising and equipping the parking stations, Siemens will provide 24/7 system monitoring to ensure system availability as well as predictive maintenance for a period of eight years.

 

Siemens said it will continue to work with NS Stations to jointly develop future innovations in access systems for manned bicycle parking facilities using radio frequency identification (RFID) technology.

 

“This is a great opportunity for Siemens to support diverse and alternative modes of transit,” said Joanne Meyboom, country manager, Siemens BT. “We’re working cooperatively with NS Stations to optimise the implementation, providing access to safe and easily accessible bike parking that can facilitate a traveller’s door-to-door trip, and create a more positive traveller experience.”

 

When the 47 new stations are completed, bicycle users can expect a quick and seamless transition from bicycle to boarding at railway stations, utilising safe parking stations that are free of charge for the first 24 hours, said Siemens BT.

 

When the 47 new stations are completed, bicycle users can expect a quick and seamless transition from bicycle to boarding at railway stations, utilising safe parking stations that are free of charge for the first 24 hours.

 

The new parking solution was successfully tested in the Dutch towns of Bilthoven and Heerenveen before implementation began at other stations. The remaining 45 self-service parking facilities will be delivered in 2018. At the test stations, a follow-up survey showed greatly improved customer satisfaction and a significant increase in the use of the parking location by cyclists, according to Siemens.

 

Siemens’ customer support centre will provide system monitoring for the new parking facilities, including a detailed dashboard with the ability to predict malfunctions so they can be addressed before any problem occurs. The security operations centre of NS Stations will supervise passenger safety using an intelligent camera system also delivered by Siemens.

 

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