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Singapore creates new office to further drive digitalisation

The SG Digital Office will recruit 1,000 digital ambassadors to help every individual and business to go digital in the phased economic recovery from Covid-19.

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Singapore is mobilising a whole-of-nation movement to accelerate digitalisation
Singapore is mobilising a whole-of-nation movement to accelerate digitalisation

Singapore is forming a new office to accelerate the next phase of its digitalisation efforts as it embarks on a phased economic recovery post Covid-19.

 

The Infocomm Media Development Authority (IMDA) said the SG Digital Office (SDO) will enable it to “double down” on its efforts to help every individual, worker and business to “go digital”. It will recruit 1,000 digital ambassadors to help in its work.

 

Digitally connected

 

The Singapore Government said in the wake of Covid-19 it recognises that digitalisation is both an “imperative and an opportunity”.

 

S Iswaran, minister for communications and information, said Covid-19 has irrevocably changed the way everyone leads their lives and added: “While some of us have been able to make the necessary adjustments to work, learn or socialise from our homes because we are digitally connected, that is not the case for some of the elderly and vulnerable amongst us."

 

Digital ambassadors, who will be full-time staff and volunteers, will help seniors as well as stallholders in hawker centres, wet markets, coffeeshops and industrial canteens to go digital.

 

This will involve them encouraging stallholders to adopt SGQR codes for e-payment. The goal is to engage with 18,000 stallholders and help them onboard with the unified e-payment solution by June 2021.

“Working with like-minded members of the community, corporate entities and individuals, SDO will drive Singapore’s national digitalisation movement, to ensure that everyone has a place in Singapore’s digital future”

IMDA, National Environment Agency, Jurong Town Corporation, Housing Development Board and Enterprise Singapore will provide a bonus of $300 per month over five months to encourage more stallholders at hawker centres, wet markets, coffee shops, and industrial canteens to use e-payments and avoid having to handle cash. They should not be left behind as the whole economy transforms.

 

The ambassadors also have a target to reach out to and raise the digital skills of 100,000 seniors by March 2021, up from the current annual target of 10,000 seniors reached through one-to-one skilling efforts. For seniors from lower-income households who wish to learn but are unable to afford the devices, SDO will provide them with financial support.

 

SDO aims to mobilise a “whole-of-nation movement” to accelerate Singapore’s digitalisation by building on and ramping up existing efforts to equip every individual and business, including our seniors and small businesses, with digital tools and skills to “participate meaningfully” in the new social and economic environment post Covid-19.

 

“Working with like-minded members of the community, corporate entities and individuals, SDO will drive Singapore’s national digitalisation movement, to ensure that everyone has a place in Singapore’s digital future,” said Iswaran.

 

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