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Smart Dubai’s first Digital Service Design Professional Diploma aims to provide graduates with the knowledge and best practice needed to improve digital services and design new ones.
The first cohort of learners have graduated from a professional diploma programme designed to improve the skills of Dubai’s smart city experience specialists.
Launched by Smart Dubai, last September, the Digital Service Design Professional Diploma, was designed in collaboration with the University of Dubai and the Dubai Institute of Design and Innovation (Didi).
The diploma is the first of its kind in the region, and claims to be the first in the smart city sector, and is designed for practitioners familiar with the services provided. It seeks to support smart city experience specialists, providing them with the knowledge and best practices they need to improve existing digital services, and design new ones that are more tailored to Dubai’s smart city digital transformation.
The 35 graduates represent 27 Dubai Government and semi-governmental entities, as well as the private sector in the emirate.
“Providing training for talented individuals and building expertise is a priority for us at Smart Dubai,” said Younus Al Nasser, assistant director general of Smart Dubai, and CEO of the Dubai Data Establishment, speaking at the virtual graduation ceremony.
“The diploma is a significant step towards implementing the Smart Dubai Strategy, keeping pace with all global developments in smart city administration, and building on what has already been accomplished in this regard,” he added.
The programme focused on the use of current and emerging technologies, helping accelerate innovation, and directly contributing to continued improvements of the economy, the environment and the quality of life in Dubai.
“Preparing the next generation of talent for a new-age labour market is critical to the continued success and progress of the UAE’s knowledge-based economy”
The professional diploma was developed with a list of outcomes in mind. Participants were expected to graduate the course with an in-depth understanding of emerging technologies and their utility to designing digital services; an understanding of key aspects and processes of service design; and a clear grasp of research methods that can be applied to service design and provision.
“Preparing the next generation of talent for a new-age labour market is critical to the continued success and progress of the UAE’s knowledge-based economy,” added Mohammad Abdullah, president of Didi.
“Design humanises technology; it makes innovation possible and digital experiences desirable.”
The professional diploma forms part of the “Designing Cities” programme of Dubai’s Happiness Agenda.
The graduation ceremony was attended by Younus Al Nasser; Dr Essa Al-Bastaki, president of the University of Dubai; and Mohammad Abdullah, along with the 35 graduates.
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