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Smart Dubai launches leadership dashboard to aid decision-making

The initiative aggregates financial, contractual, and human-resource-related government data and offers decision-makers a holistic view of their organisations.

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Dubai made a number of announcements about its digital progress at Gitex
Dubai made a number of announcements about its digital progress at Gitex

Smart Dubai has launched the Leadership Dashboard for Government Resources initiative which aggregates financial, contractual, and human-resource-related government data.

 

It aims to offers decision-makers a holistic view of their organisations, allowing them to make informed decisions based on real-time data.

 

It was one of several announcements made at at the 40th Gitex Technology Week, held at the Dubai World Trade Centre last week. Smart Dubai’s pavilion, themed Inspiring New Realities, brought together 20 government entities which showcased advanced solutions being built by Dubai Government to accelerate the city’s digital transformation.

 

It also reported on the progress of its paperless strategy and the use of the DubaiNow application.

 

Harnessing data

 

Younus Al Nasser, assistant director general of Smart Dubai and CEO of the Dubai Data Establishment, said that the close collaboration among various government entities and joint government action were factors behind the dashboard’s success.

 

“Smart Dubai has made strides in harnessing data to build innovative solutions and tools that support informed decision-making and ensure optimal investment in people, which ultimately leads to the happiness and wellbeing for individuals and drives the sustainable development of society,” he said.

 

He added: “Government initiatives rooted in updated and reliable data will undoubtedly help leaders make smart, informed, and pragmatic decisions, while also shedding light on the community’s real needs across various sectors.”

 

The dashboard features data and a set of indicators on spending, contracting, and human resources for every government department in the Emirate of Dubai.

 

It also provides a set of sub-indexes for human and financial resources. HR indexes include data about the workforce, the rate of Emiratisation, gender balance, job rotation, and training. Meanwhile, financial resources indexes consist of budget indexes and data on spending and purchases, among others.

“Government initiatives rooted in updated and reliable data will undoubtedly help leaders make smart, informed, and pragmatic decisions, while also shedding light on the community’s real needs across various sectors”

Smart Dubai is working to promote the opening and sharing of government data, which would ultimately allow government entities to monitor activities, identify city requirements, and detect any changes in people’s needs in real time.

 

Paperless strategy

 

During Gitex, Smart Dubai also announced that 42 government entities have joined Smart Dubai’s Dubai Paperless Strategy, exceeding original targets of cutting paper consumption by half in the first six months of joining.

 

It reports that, by October 2020, the strategy had already led to savings of than AED 1.09bn, 11.6 million hours of labour, and 30,804 trees that would have otherwise been used to produce paper.

 

The Dubai Paperless Strategy was launched to digitise internal and external government transactions, making them completely paper-free and the Dubai Government the first administration in the world to forego paper transactions.

 

It was developed around three main pillars: legislation and internal policies that allow for digital transactions; digitisation and automation of processes through digital systems; and full integration between entities. It identifies two types of paper: discretionary paper, printed out of preference and not part of any operational process; and process paper, which is a requirement for completing operational processes.

 

The strategy aims to identify all the manual processes that require paper usage and render them 100 per cent digital.

“Smart Dubai has made strides in harnessing data to build innovative solutions and tools that support informed decision-making and ensure optimal investment in people”

The Dubai Paperless Strategy was rolled out over several phases, with each phase enrolling a new group of Dubai Government entities with the objective of reducing their paper consumption by 50 per cent in the first six months. The list has now grown to include a total of 42 entities, with every group exceeding the 50 per cent target at the six-months mark. Furthermore, a series of workshops were held with each joining group to gather the baseline and subsequently define paperless plans.

 

Earlier this year, Smart Dubai launched the 100 per cent Digital Stamp initiative, which seeks to recognise entities that made outstanding efforts to implement the Dubai Paperless Strategy, offering their services via fully digital mediums backed by an efficient internal digital infrastructure. The stamp is awarded every six months to government entities that have fully implemented the strategy, in an effort to guarantee that paper will no longer be requested or produced at government entities – whether in customer transaction or intra-governmental operations.

 

In another announcement, Smart Dubai also reported that its DubaiNow application has also registered significant growth, with the number of services on offer in excess of 120 from 34 government and non-governmental entities.

 

The application processed 2.8 million transactions worth AED 1.5bn from January to November 2020. This brings the total number of transactions processed through DubaiNow over its lifetime to 11.7 million, with a total value of more than AED 6.1bn. The app now has 526,914 registered users and recorded 84.1 per cent on the Happiness Meter, having been downloaded 476,758 times on iOS and 958,105 times on Android.

 

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