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Smart safety for cities

The system identifies and qualifies a risk and, when necessary, alerts security forces as well as citizens via all communication channels

The city of Florence in Italy is one of the early users of the system
The city of Florence in Italy is one of the early users of the system

EIT Digital, the European innovation and education organisation driving Europe’s digital transformation, is planning to launch its safety alert system for cities in 16 countries.


For EIT Digital and its partners, one key pillar of a resilient city should always be the citizens’ safety. It says every single layer of digitalisation in the environment of our cities should be built on a solid basis of human-focused technology. Smart Safety in Smart Cities (SSiSC) identifies and qualifies a risk and, when necessary, alerts security forces as well as citizens via all communication channels.


SSiSC’s Alert System collects data from multiple sources, correlates them, defines the risk level and quickly alerts security forces and/or citizens in case of crisis situations such as natural disasters or terrorist attacks.


In threatening situations, local authorities need to quickly inform all citizens. Events data confirms, on average that it takes 72 minutes to alert 100,000 persons. With SSiSC, EIT claims it takes only 11 minutes.


Alert System is a prediction system based on a platform that integrates sensors, open data and algorithms, able to identify and qualify a risk and, if necessary, it can alert security forces as well as citizens via all communication channels (voice, text, mail, social media). The system can manage feedback and requests for help, thanks to the integration with BT Cloud Contact (a platform allows any person of the emergency response team to become a contact centre agent, everywhere and with any device).


The main users of this technology are civil security agencies, local authorities and large industrial plants in urban areas. During 2017 the project targeted Italy, completed the technological development, and launched the service in around 30 cities, including Florence. In 2018 the objective is the industrialisation of the platform and the processes and a European launch in 16 countries, including the Netherlands, Belgium, France, Switzerland, the United Kingdom and Germany.


Alert System is already expanding the solution not only in Europe but also worldwide with the support of Comunica Italia,


Smart Safety in Smart Cities is one of the 11 Innovation Activities of EIT Digital’s Digital Cities Action Line for 2017 project.


Stéphane Péan, Digital Cities Action Line leader asserted: “We are looking at one of the most disruptive European technologies in the smart cities field. In a very short time, citizens from dozens of EU cities will be provided with an amazing system to improve their safety like almost never before. Hopefully Alert System won’t ever be necessary but, if someday it is, we will all be thankful for having it.”


Mirko Florindo, Innovation Activity leader said: “When you do innovation the first question you have to answer is which is the real benefit I can bring in the society? When we designed the project Smart Safety in Smart Cities we filled the chalkboard with good motives, but the first was enough, save lives!”


The partners involved in this Innovation Activity are: BT Italia, Comunica Italia, Fraunhofer IGD and Politecnico di Milano.


EIT Digital’s Innovation Activities deliver new products or services, create start-ups and spin-offs to commercialise outputs from projects, and encourage the transfer of technologies for market entry.


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