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Transport for New South Wales rolls out payment trial

Trial extension means customers will also be able to use American Express and Visa cards to pay for travel

CTS Asia-Pacific expects to see a rapid adoption of contactless by Australians
CTS Asia-Pacific expects to see a rapid adoption of contactless by Australians

Cubic Transportation Systems (CTS) and Transport for New South Wales have announced they will expand the open payment trial, which was introduced to bring contactless ticketing into Australia, across the entire Sydney ferry and light rail network.


More than 15,000 passengers have used their Mastercard to tap on and pay for travel across Sydney Harbour since the trial began on the Manly Ferry service in July 2017.


With this contactless trial extension, customers will now also be able to use American Express and Visa cards to pay for their travel.


“In New South Wales (NSW), we know transport is no longer just about infrastructure but also about embracing technology to provide the best services possible for our customers,” said Andrew Constance, NSW transport minister.


“The integration of contactless transport payments into the Opal ticketing system makes the purchasing of one-off fares quick, easy and seamless, providing choice and convenience to customers.”


Contactless promises to bring major benefits for both consumers and operators, and the trial has demonstrated that the technology Cubic pioneered with Transport for London can be adapted to fit Australia’s unique environmental and regulatory conditions, said CTS.


According to CTS, more than 2.1 million journeys are now made using contactless on its bus, tube and rail services every day across London.


Open payment will not replace Opal, which is now used by nearly 14 million people a week, but will provide freedom of choice when it comes to paying for travel.


“The trial has been a very important test for this complex new technology and we are delighted that contactless will now be expanded further,” added Tom Walker, senior vice president and managing director of CTS Asia-Pacific


“Australians are keen adapters of technology and we expect to see a rapid adoption of contactless here.”


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