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The report, compiled by the Happiness Agenda team, will help to inform the post-Covid 19 strategy and is focused on the three areas of services, employees and corporate operations.

UAE Pass provides an authorised digital ID through smartphones, eliminating the need to physically visit customer service centres and submit paper identification documents.

Fourteen government entities have managed to reduce their paper consumption by almost two-thirds as part of the Dubai Paperless Strategy, which has also led to more than 250 services being upgraded.

The Dubai Registers initiative will collect, organise, link and store the latest and most accurate data to ensure it is useful to as many parties as possible.

The Smart Dubai Government is introducing the award for government entities that have fully implemented the Dubai Paperless Strategy.

Government and private sector companies are implementing 24 blockchain use cases across eight industry sectors including health, transportation and education.