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Dubai Customs joins Smart Dubai’s Government Resource Planning Systems

More than 75,000 employees benefit from the GRPS which is already implemented across 72 government departments and helps support the emirate’s digital transformation.

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Smart Dubai continues its push to streamline government services
Smart Dubai continues its push to streamline government services

Dubai Customs is the latest entity in the emirate to join Smart Dubai’s integrated Government Resource Planning Systems (GRPS).

 

The GRPS offers an integrated bundle of secure, standardised, central solutions that allows Dubai Customs officials and employees to access more than 40 smart systems and applications. This, in turn, serves to boost productivity and efficiency at the department, streamlining operations, cutting costs, and saving time.

 

Digital transformation

 

According to Smart Dubai, more than 75,000 employees benefit from the system which is already implemented across 72 government departments and helps support the emirate’s digital transformation.

 

“The Government Resource Planning Systems are a creative solution that help drive the emirate’s digital transformation,” said Younus Al Nasser, assistant director general of Smart Dubai, and CEO of the Dubai Data Establishment.

 

“They provide a host of flexible electronic services for government entities and tens of thousands of employees, which helps streamline procedures and conduct operations safely and in record time.”

 

The systems allow participating entities to handle all key internal government operations in the financial, logistics, and human resources fields, including salaries, recruitment, financial transactions, supply chain, and asset management.

“The GRPS allow participating government entities and their employees to quickly and easily access a host of streamlined services from anywhere”

“We are very happy to be joining the GRPS, which allows us to manage Dubai Customs operations and services more efficiently under the Smart Dubai umbrella,” added Ahmed Mahboob Musabih, director general of Dubai Customs.

 

“The implementation of such an integrated, secure, and unified government system expedites Dubai’s digital transformation into one of the world’s smartest cities. The new smart system provides our teams easy and smooth access to internal systems and services, saving them time and effort which helps increase our operational efficiency.”

 

Wesam Lootah, CEO of the Smart Dubai Government Establishment, said: “The GRPS allow participating government entities and their employees to quickly and easily access a host of streamlined services from anywhere.”

 

Lootah continued: “As always, Smart Dubai relies on its partnerships across the government spectrum to ensure the success of our initiatives. The more entities join in on the GRPS, the more we can multiply and streamline services, and having an influential partner like Dubai Customs is a major step forward in that direction.”

 

The Government Resource Planning Systems manage 95 per cent of Dubai Government’s budget and more than 45,000 resources. With 7,000 employees using it on a daily basis for their everyday operations, Smart Dubai reports the systems have saved the government AED 4.3bn from 2003 to 2015.

 

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