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Long Beach Transit introduces trip planning app

Moovit’s free app combines official information from LBT, as well as crowdsourced information to calculate the best route for each journey in Long Beach and beyond.

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The Moovit app provides Long Beach riders with real-time arrival information
The Moovit app provides Long Beach riders with real-time arrival information

Long Beach Transit (LBT), California, has teamed with Moovit to provide customers with one app to plan their public and shared transit trips.

 

The mobility-as-a-service (MaaS) solutions provider, and creator of an urban mobility app, has been selected by LBT to provide passengers with real-time arrival information for the smoothest possible journey around the city.

 

Crowdsourced information

 

Moovit’s free app combines official information from LBT, as well as crowdsourced information to calculate the best route for each journey in Long Beach and beyond, with urban mobility options such as bus, light rail, bike-share, Uber and Lyft.

 

The Moovit app provides passengers with real-time arrival information so they know exactly when their bus is due to arrive, a Live Directions feature with Get Off alerts to provide step-by-step guidance for the entire journey, and service alerts so they can avoid disruptions on usual lines and plan their journey accordingly.

 

Moovit said its app also incorporates accessibility features, empowering people across the disability spectrum to use public transportation with more assurance.

“The partnership between Long Beach Transit and Moovit will enhance the customer experience and make travel easier”

The app is optimised with screen reading features for low vision users, including TalkBack/VoiceOver capabilities, identifies wheelchair-accessible routes and stations, and calculates step-free routes. Moovit’s app is also designed with optimised menus and buttons for those with hand-motor disabilities.

 

“The partnership between Long Beach Transit and Moovit will enhance the customer experience and make travel easier,” said Kenneth McDonald, president and CEO, Long Beach Transit.

 

“The partnership addresses a common complaint from customers that they don’t know when their bus will arrive. The Moovit app provides real-time alerts and step-by-step directions to make travel much easier.”

 

Customers using the Moovit app will also receive service alerts and communication from LBT. LBT reports thousands of its customers already use the Moovit app and will soon receive these alerts from the app already on their phone.

 

“Public transit is an essential component of any sustainable urban transportation system,” added Yovav Meydad, chief growth and marketing officer, Moovit.

 

“Precise trip planning information helps riders avoid delays and lessen waiting times, making it more attractive. The new web trip planner on Long Beach Transit’s website, as well as integrating LBT information in the Moovit app, will help make the entire journey experience seamless, more comfortable, and take less time.”

 

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