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Moovit empowers users with occupancy and accessibility information

The MaaS provider has added new features to its mobility app that shows riders how crowded or empty a bus is before they board, and whether it is accessible to wheelchair users.

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A third of riders want to know how crowded their next bus is before they board
A third of riders want to know how crowded their next bus is before they board

More than 65 transit agencies in the US, Canada, Australia, Italy, and Singapore are collaborating with mobility-as-a-service company (MaaS) Moovit to show riders how crowded or empty their bus is, before they board.

 

Moovit is also offering users the ability to see if their upcoming bus is wheelchair accessible via a new feature on its app, which also provides them with the information needed to get from A to B with wheelchair accessible lines, routes, and stations.

 

Social distancing

 

The real-time crowding information feature is designed to help people still relying on public transit to be able to social distance and feel more safe riding it. Moovit’s 2020 Global Public Transport Report, based on big data analysed from tens of millions of trip requests from 104 cities across 28 countries, found that due to Covid-19, a third of public transit riders around the world want to know how crowded their next bus is, before they board.

“Real-time crowding information eliminates another layer of uncertainty from public transit, especially important during the Covid-19 pandemi”

Massachusetts Bay Transportation Authority and Los Angeles Department of Transportation are among the transit agencies displaying occupancy levels of lines to Moovit users, allowing them to make educated decisions and feel safer riding mass transportation. The app displays “available seats”, “standing room only”, or “crowded” in the Itinerary, Live Directions, Stations, Line Details and Favourite Lines screens.

 

“Real-time crowding information eliminates another layer of uncertainty from public transit, especially important during the Covid-19 pandemic” said Yovav Meydad, Moovit’s chief growth and marketing officer. “Knowing in advance if there will be a seat on the bus gives riders the knowledge they need to make decisions that they are comfortable with when riding mass transit. This feature is also useful for parents with strollers who may need a place to sit, during or after the pandemic.”

 

Wheelchair users

 

Moovit is also rolling out the ability to view wheelchair accessible buses, with the wheelchair symbol redesigned by Moovit to show a more dynamic and engaged person with disability in motion. This new feature is in addition to the wheelchair-accessible routes and stations that Moovit already identifies, offering people using wheelchairs one app to more easily plan an entirely wheelchair accessible journey on public transportation – lines, routes, and stations.

 

Transit agencies in Hong Kong, Curitiba, Brazil and Guayaquil, Ecuador are working with Moovit so that local users can see this information available in the app.

“Having one app that shows wheelchair accessible lines, routes, and stations can be life changing for wheelchair users”

Moovit aims to empower people across the disability spectrum to use public transportation with more assurance. The app is enhanced with screen reading features for low vision users, including TalkBack/VoiceOver capabilities, and is designed with optimised menus and buttons for people with hand-motor disabilities.

 

“Having one app that shows wheelchair accessible lines, routes, and stations can be life-changing for wheelchair users,” added Meydad. “A vehicle that is not accessible could make getting around impossible, but a single app that makes journey planning more streamlined and simple can open up new opportunities for them.”

 

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