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Scheme operators will be scored based on their performance against rigorous data benchmarks, helping cities understand which operators are meeting their compliance requirements.
Ride Report, which helps cities integrate different forms of micro-mobility, is launching what claims to be the first mobility data specification (MDS) auditing service to verify operators with a proven track record of providing honest and high-quality data that exceeds MDS standards. This new service seeks to shows cities which operators will meet their data needs, creating the trust and shared understanding.
Ride Report said that by scoring operators based on their performance against rigorous data benchmarks, this new service will help cities with the difficult and error-prone process of knowing which operators are meeting their compliance requirements.
High-scoring operators can earn the Ride Report Certified designation which represents a gold standard of consistently meeting cities’ data needs. It has initially certified Bird and Lime after performing audits on behalf of partner cities around the world. To earn the Ride Report Certified credential, selected operators must also commit to providing cities with ongoing access to high-quality data and metrics.
“Micro-mobility has amazing potential to make cities more sustainable and equitable, but to successfully grow these options, cities need collaborative relationships with operators based on trust,” said William Henderson, CEO and co-founder of Ride Report.
He added: “For our city partners, trust starts with access to high-quality data that keeps them in control of their streets. Our auditing system and the Ride Report Certified distinction shows cities exactly which operators will meet their data needs, creating the trust and shared understanding that helps both parties work together to gracefully scale micro-mobility.”
“With multiple bike and e-scooter operators to manage, the success of our programme is only as good as the data we’re given”
Ride Report’s new offering can be used even before cities launch a micro-mobility programme. In this stage, it’s often difficult to predict which operators will best serve their community by honouring data-sharing agreements.
Ride Report’s audits score each operator’s data feed to ensure it provides complete data that meets MDS requirements, protects user privacy, and accurately matches what is happening on the ground. These audits take the guesswork out of choosing a reliable data provider.
“With multiple bike and e-scooter operators to manage, the success of our programme is only as good as the data we’re given,” said Shannon Brown, shared mobility project coordinator at City of Austin.
“It’s often hard to trust the data from different sources but knowing Lime and Bird have been verified by Ride Report means we can be confident they’re providing quality, accurate data that supports our ambitious plans to transform how people get around Austin.”
Once a micro-mobility programme starts, agency staff need to know they will have continuous access to accurate, up-to-date data. The Ride Report Certified programme provides cities this confidence by selecting operators who have honoured their agreement to meet cities’ data needs. In particular, Ride Report Certified operators commit to:
Additional operators that agree to these commitments and achieve high performance on Ride Report’s regular audits are also eligible to become Ride Report Certified operators.
“Ride Report has made it easy and seamless to make sure we’re giving our city partners, like Austin, the data they require,” said Gabriel Scheer, senior director of strategic partnerships and head of data policy at Lime. “As a result, our relationship has become more transparent and collaborative, giving micro-mobility the opportunity to flourish.”
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