Smart Cities News

Harrow Council moves to the cloud to enhance service delivery

Cloud and edge computing01 Apr 2021

Solution equipped the council’s contact centre operators with the ability to engage customers across voice and digital channels while having a 360-degree view of customer needs and interactions.

Robots at Muscovites' service

News23 Sep 2019

A citywide contact centre is using a virtual operator to check whether citizens’ complaints about housing and utilities to the unified dispatch centre have been resolved.

BECOME A MEMBER

BUILD YOUR OWN
RESOURCE LIBRARY

GAIN ACCESS TO ALL
SMARTCITIESWORLD CONTENT

MAKE THE MOST OF
INFORMATIVE WEBINARS

We use cookies so we can provide you with the best online experience. By continuing to browse this site you are agreeing to our use of cookies. Click on the banner to find out more.

Cookie Settings