Special Reports

Smart cities: Listening to the 'silent’ majority

Smart cities: Listening to the 'silent’ majority

How can cities understand more about all of their citizens – not just the vocal minority?

Digital democracy as a response to the gilets jaunes – lessons learned

Digital democracy as a response to the gilets jaunes – lessons learned

French MP Paula Forteza talks to SmartCitiesWorld about the lessons learned from this large-scale consultation exercise and details how France has tried to channel the anger seen on its streets into positive public engagement.

CRM for cities: Chief Innovation Officer looks to put Carlsbad on the connected community map

CRM for cities: Chief Innovation Officer looks to put Carlsbad on the connected community map

Carlsbad’s new Chief Innovation Officer is looking to go beyond the city delivering basic services, towards offering Amazon-like user experience for citizens.

The art of people-centred smart cities: Manchester shows the way

The art of people-centred smart cities: Manchester shows the way

Manchester’s CityVerve has generated a ‘blueprint’ for people-centred smart cities.