Special Reports

CRM for cities: Chief Innovation Officer looks to put Carlsbad on the connected community map

CRM for cities: Chief Innovation Officer looks to put Carlsbad on the connected community map

Carlsbad’s new Chief Innovation Officer is looking to go beyond the city delivering basic services, towards offering Amazon-like user experience for citizens.

Addressing the smart cities skills gap

Addressing the smart cities skills gap

Smart cities are about people – and that includes the workers required to drive the transformation. Sarah Wray examines the skills challenge facing cities.