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Deutsche Telekom launches smart city co-creation toolbox

The telecoms company wants to help administrations find out early on in the development of a smart city strategy what citizens and companies really want.

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The guidelines provide practical examples to help with a city's digital goals
The guidelines provide practical examples to help with a city's digital goals

Deutsche Telekom has announced a smart city guide to help city administrations, citizens and companies jointly design intelligent cities.

 

It offers several tools and real-life examples to help cities develop their goals around digitisation.

 

Co-creation in a box

 

The aim of the ‘smart city co-creation toolbox’ is to enable city administrations to independently investigate their ideas and to help cities become greener, more efficient and be able to adapt new technologies in a meaningful way.

 

Partners in the initiative are United Smart Cities (USC) and the German Association of Towns and Municipalities (DStGB).

 

“We want to make digitisation as easy and attractive as possible for our smart city partners,” said Markus Keller, senior vice president, smart city at Deutsche Telekom.

 

“In our conversations with city representatives it became clear that there is still a lack of knowledge and networking opportunities within their municipalities when it comes to digital services. Our smart city co-creation toolbox helps cities to meet these challenges.”

 

According to the German telco firm, the cornerstone of a successful smart city strategy is to find out early what citizens and companies really want.

 

This is the intent behind the toolbox: with its co-creation approach, it enables a joint design of the intelligent city bringing together the different viewpoints of both administration and citizens. All stakeholders are involved early-on in its development.

 

The co-creation process includes several stages. The first step is to understand the different target groups as well as the current situation of a city.

“In our conversations with city representatives it became clear that there is still a lack of knowledge and networking opportunities within their municipalities when it comes to digital services"

Stakeholder or citizen journey mapping are some of the tools that help with this research. The problem areas are defined and initial ideas developed. Deutsche Telekom said a popular technique in the toolbox is going through possible smart city usage situations in a citizen role play.

 

Based on these findings, Deutsche Telekom said it will help build and test prototypes, implement smart city solutions as well as offer additional services.

 

“Digital technologies are helping cities and communities to work more efficiently, environmentally friendly and become even more attractive to citizens and local businesses,” added Kari Eik, secretary-general of the Organisation for International Economic Relations, which helped establish USC.

 

“However, there is no one-size-fits-all solution for digitisation in the public space, because each region is different. Deutsche Telekom’s co-creation toolbox offers a convincing approach to tackle the challenges in cities.”

 

Deutsche Telekom said the toolbox has been tried and tested over the past few months with more than 20 city partners and their feedback has contributed significantly to its development.

 

For more information, visit smartcity.telekom.com

 

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