Panel discussion: Architecting the future of urban public services with systems thinking

Digital twins are becoming essential tools for planning, resilience, asset management and crisis response. This session looks at how cities can build and maintain asset-level and system-level models for utilities, transport and energy infrastructure. It examines the data foundations, modelling approaches and organisational capabilities needed to turn twins into operational decision tools.

Key talking points:

• Developing scalable, multi-layer digital twins for transport, energy and utilities
• Connecting live sensor feeds and historical data for forecasting and scenario analysis
• Applying twins to maintenance planning, outage response and climate-risk modelling
• Managing lifecycle updates, governance and interoperability across departments