Nicolas Keutgen’s dual role sees him creating the future at a 113-year-old company as well as building a new organisation focused on innovation. He says having a 360-degree view is vital when running any organisation.
The technology company is laying the foundations for future-proof digital workplaces that also support its "new normal" work model, including mobile working.
8x8, an integrated cloud communications platform provider, was selected due to its platform’s enhanced flexibility and ability to connect contact centre agents across voice, video and chat.
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