Webinar (29 Sept): How data and AI support better decisions to bolster city operations

SmartCitiesWorld webinar will explore how local authorities can strengthen workforce decision-making by combining unified data, agentic AI and secure digital foundations.

OnDemand Panel Discussion: Resilient infrastructure – planning, prioritising and protecting critical assets

In this SmartCitiesWorld Summit 2026 virtual panel discussion, discover how cities can move towards a more strategic, risk-based approach to infrastructure resilience.

How Dublin is moving from AI curiosity to capability

Ahead of the next AI CityXchange workshop in Dublin, Alan Murphy, Regional Manager at Smart Dublin, discusses where AI can genuinely add value, and where caution is required.

Cayala: Guatemala’s private 15-minute city

Juan Carlos Lopez, CTO and Chief of the Value Management Office at Cayala, explains how agile transformation, digital infrastructure and community-led services are supporting the expansion of one of Central America’s largest private cities.

Smart Cities Reports

SmartCitiesWorld City Profile – Singapore

Find out how the island city-state of Singapore is further building its reputation as one of the smartest nations in the world in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Podcasts

Podcast: Tracking the journey from smart cities to AI cities (part two)

Re-join our in-depth conversation with Professor Jung Hoon Lee, exploring how AI is moving from pilots to real-world impact in cities worldwide.

Podcast: Tracking the journey from smart cities to AI cities (part one)

Professor Jung Hoon Lee joins the SmartCitiesWorld Podcast to talk the latest Global Smart City Index, the emerging “AI super gap” between cities, and why the next phase of urban innovation depends on data platforms, AI-ready infrastructure, and effective governance.

Opinions

Securing lighting: protecting the backbone of connected cities Sponsored by Paradox Engineering

Fabio Mauri, Head of Technology Operations and Cybersecurity at Paradox Engineering, explains why cybersecurity must be built into smart lighting infrastructure to protect the connected systems and services modern cities increasingly rely on.

AI’s next stop: transforming urban transportation responsiblySponsored by Microsoft

As transport agencies turn to AI to improve services, the greatest opportunities will depend on strong data foundations, workforce readiness and responsible governance, says Microsoft’s Katherine Flesh.

22 - 26 June 2026: Find out more

Latest Summit Speakers
(22-26 June)

Sherelle Fairweather

Digital Strategy Lead

Manchester’s Digital Strategy

Find out more

Liz St Louis

Smart City Director

Sunderland City Council

Find out more

Julie Foley OBE

Director of Flood Risk Strategy & Adaptation

Environment Agency

Find out more

Mark Wheeler

CIO

Montgomery County

Find out more

Lord Marvin Rees OBE

Former Mayor

Bristol City Council

Find out more

Cllr Susan Aitken

Leader

Glasgow City Council

Find out more

John Moran

Mayor

Limerick City and County Council

Find out more

Matjaž Rakovec

Mayor

City of Kranj

Find out more

Erin Mendenhall

Mayor

Salt Lake City

Find out more

Julia King

The Baroness Brown of Cambridge DBE FREng FRS

House of Lords

Find out more

Most Popular

TfGM partners to build Apple Wallet travel card

Wellington introduces travel insights data dashboard

Small cell tech boosts phone signal in Canterbury city centre

Dubai launches manual to help shape greener public spaces

How smarter grids could save Europe €10.6bn

Latest City Profile

SmartCitiesWorld City Profile – Singapore

Smart Cities Reports

Find out how the island city-state of Singapore is further building its reputation as one of the smartest nations in the world in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Inclusivity

Inclusivity

The latest news on inclusivity in smart city projects across the world.

City of Sacramento partners to bridge digital divide

City of Sacramento partners to bridge digital divide

Inclusivity31 Jul 2026

City has made more than 60 retired laptops available to affordable housing communities through a partnership with Sacramento Housing and Redevelopment Agency.

Chattanooga pilots civic engagement platform

Chattanooga pilots civic engagement platform

AI CityXchange27 Jul 2026

The City is working with Jigsaw and Change.org to pilot Civic Dialogue to help identify creative and community-driven solutions to local challenges it faces.

Inaugural ranking reveals the most intelligent cities

Inaugural ranking reveals the most intelligent cities

AI CityXchange27 Jul 2026

Boston Consulting Group’s first Intelligent Cities Index reveals that the top cities excel in different areas and none of them leads across every domain.

London launches £5m programme to combat online harm

London launches £5m programme to combat online harm

Inclusivity16 Jul 2026

New research links online misogyny with violence against women and girls, prompting city-wide interventions and calls for tech platforms to act.

NYC mayor launches public interest technology teams

NYC mayor launches public interest technology teams

Citizen engagement15 Jul 2026

New in-house digital teams will work with city agencies to rapidly develop technology that improves services, starting with Click to Cancel protections.

Atlanta launches free public wifi network

Atlanta launches free public wifi network

Inclusivity01 Jul 2026

Atlanta Free is launching in key Downtown areas and marks the first phase of Integrated Atlanta, a broader effort to expand public wifi access across the city.

Dallas launches Ike Smart City kiosk network

Dallas launches Ike Smart City kiosk network

Citizen engagement12 Jun 2026

City of Dallas said the smart hubs will “level up” how it stays connected, help it communicate globally, and collaborate with local communities effectively.

Seniors report they are online but don’t feel empowered

Seniors report they are online but don’t feel empowered

Inclusivity02 Apr 2026

European study finds that only one in three older adults feel confident navigating new digital tools and 55 per cent say digital tech is advancing too fast.

Zurich retains top spot in IMD Smart City Index

Zurich retains top spot in IMD Smart City Index

News31 Mar 2026

Transparency, infrastructure and public trust are key to urban success, according to the annual ranking, published by the IMD World Competitiveness Centre.

Sunderland ensures every resident can thrive in a digital world

Sunderland ensures every resident can thrive in a digital world

Inclusivity26 Mar 2026

The new strategy includes improving access to affordable internet, data and devices, building skills and confidence, and ensuring services are inclusive.

Most Popular

TfGM partners to build Apple Wallet travel card

The integration brings secure, one-tap travel to a pass used by more than 50,000 young people in Manchester and creates scope for wider digital ticketing.

Wellington introduces travel insights data dashboard

Dashboard brings together data from the city’s network of transport sensors to provide an easy-to-use tool to find out about walking, biking and vehicle movement.

Small cell tech boosts phone signal in Canterbury city centre

Small cell deployment will boost connectivity for residents, businesses and visitors in the UK city, providing O2 customers with a reliable mobile experience.

Dubai launches manual to help shape greener public spaces

Manual establishes a framework for the planning, design, delivery and long-term maintenance of parks, green corridors and recreational spaces across Dubai.

How smarter grids could save Europe €10.6bn

The study, Electricity Grids in Europe, says €24.7bn in electricity distribution grid investment would be required by 2030 to accommodate projected EV growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

Smarter education: accelerating digital innovation in learningSponsored by Huawei

SmartCitiesWorld takes a look at how intelligent education is helping create a world where technology seamlessly ...

The three key pillars of digital urban transformationSponsored by Dell

Manminder Takhar, Global CTO, Global Digital Cities, Dell Technologies, explores how cities are embracing digital ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

Realising the future of intelligent educationSponsored article

SmartCitiesWorld talks to Thomas Xu, Huawei about the need to accelerate the digital journey of the education industry.

Hybrid learning is about to become the new normal in education Sponsored article

Huawei’s Frank Huang explores how the pandemic has highlighted the importance of building robust and resilient ...

Think Tank: Cities on the frontline and lessons for a resilient recovery

In the latest of our opinion pieces from members of our Advisory Board, the question ’how can I build resilience for ...

Covid-19 is ushering a new era in government services

Local government will never be the same again in the wake of the coronavirus pandemic, writes Tactile Mobility’s Eitan ...

The future of smart city technologySponsored by Huawei

Imagination and vision is required to enable successful digital transformation in our cities, writes Huawei’s Nadim ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

Why World Metropolitan Day is a time to rethink the future of the city

World Metropolitan Day is more than "just another international day", writes Oscar Chamat, Research and Policy Officer ...

Where's the return on investment?

Delivering a return on investment for smart cities requires three dimensional change, writes Itai Dadon, head of smart ...

Iskandar shows Malaysia’s smart cities’ promise but only if they keep citizens in mind

Malaysia can show how to build a smart city from scratch but it’s not without its challenges, writes Skymind CEO Shawn ...

Latest City Profile

SmartCitiesWorld City Profile – Singapore

Smart Cities Reports

Find out how the island city-state of Singapore is further building its reputation as one of the smartest nations in the world in the latest SmartCitiesWorld City Profile.

Latest Trend Report

Trend Report: The impact of AI and data on transportation operations and services

Trend Series

Delve into how cities are addressing the challenges of building intelligent transport systems and using AI and data to transform operations and user experience.

Latest Summit Speakers
(22-26 June)

Sherelle Fairweather

Digital Strategy Lead

Manchester’s Digital Strategy

Find out more

Liz St Louis

Smart City Director

Sunderland City Council

Find out more

Julie Foley OBE

Director of Flood Risk Strategy & Adaptation

Environment Agency

Find out more

Mark Wheeler

CIO

Montgomery County

Find out more

Lord Marvin Rees OBE

Former Mayor

Bristol City Council

Find out more

Cllr Susan Aitken

Leader

Glasgow City Council

Find out more

John Moran

Mayor

Limerick City and County Council

Find out more

Matjaž Rakovec

Mayor

City of Kranj

Find out more

Erin Mendenhall

Mayor

Salt Lake City

Find out more

Julia King

The Baroness Brown of Cambridge DBE FREng FRS

House of Lords

Find out more

Latest Webinar

Webinar (29 Sept): How data and AI support better decisions to bolster city operations

Webinars

SmartCitiesWorld webinar will explore how local authorities can strengthen workforce decision-making by combining unified data, agentic AI and secure digital foundations.

Latest Podcast

Podcast: Tracking the journey from smart cities to AI cities (part two)

Podcasts

Re-join our in-depth conversation with Professor Jung Hoon Lee, exploring how AI is moving from pilots to real-world impact in cities worldwide.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

Latest Special Report

How Dublin is moving from AI curiosity to capability

Special Reports

Ahead of the next AI CityXchange workshop in Dublin, Alan Murphy, Regional Manager at Smart Dublin, discusses where AI can genuinely add value, and where caution is required.

BECOME A MEMBER

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Gain access to all SmartCitiesWorld content
Make the most of Industry Webinar Events

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Most Popular

TfGM partners to build Apple Wallet travel card

Wellington introduces travel insights data dashboard

Small cell tech boosts phone signal in Canterbury city centre

Dubai launches manual to help shape greener public spaces

How smarter grids could save Europe €10.6bn

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

SmartCitiesWorld Summit 2026: why cities are the architects of the future

SmartCitiesWorld Summit 2026: why cities are the architects of the future

AI, spatial intelligence and the Citiverse: why global city leaders must act now

AI, spatial intelligence and the Citiverse: why global city leaders must act now

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Singapore

Find out how the island city-state of Singapore is further building its reputation as one of the smartest nations in the world in the latest SmartCitiesWorld City Profile.

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Research

White Paper: A blueprint for using AI to create smarter cities

White Paper: A blueprint for using AI to create smarter cities

This white paper maps the end-to-end journey from data discovery to implementing complex AI models that can provide customised insight. It puts forward a blueprint for cities to use artificial intelligence to become smarter and more liveable by taking an outcomes-focused approach.

White Paper: Building truly sustainable cities

White Paper: Building truly sustainable cities

This white paper covers how connected systems can help cities build sustainability and wellbeing into their indoor and outdoor spaces. We look at the scale of the decarbonisation challenge faced by cities, how cities can use connected technologies to create greener buildings and the vital role of retrofitting. We includes detailed analysis of the energy and cost-savings that energy efficiency programmes can bring in cities.

City data spaces: A guide to building and operationalising data services

City data spaces: A guide to building and operationalising data services

How data spaces are transforming data sharing, and establishing new frameworks to create data services to improve urban services and liveability.

Securing lighting: protecting the backbone of connected cities Sponsored by Paradox Engineering

AI’s next stop: transforming urban transportation responsiblySponsored by Microsoft

Latest Summit Speakers(22-26 June)

Most Popular

Latest City Profile

SmartCitiesWorld Newsletters (Daily/Weekly)

Inclusivity

Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Guest Opinions

Smarter education: accelerating digital innovation in learningSponsored by Huawei

The three key pillars of digital urban transformationSponsored by Dell

Realising the future of intelligent educationSponsored article

Hybrid learning is about to become the new normal in education Sponsored article

The future of smart city technologySponsored by Huawei

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Latest City Profile

Latest Trend Report

Latest Summit Speakers(22-26 June)

Latest Webinar

Latest Podcast

Latest Urban Exchange Podcast

Latest Special Report

Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Special Reports

City Profiles

Research

Webinars

Latest Summit Speakers
(22-26 June)

Latest Summit Speakers
(22-26 June)