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OnDemand Panel Discussion (20 Jan): Digital twins and AI as the intelligent operating layer for cities

Join us for insights from real-world case studies on the use of digital twins and AI as the present and future of urban management.

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

A clean and efficient future: energy in focus at Cities Climate Action Summit 2024

Discover how this year’s Cities Climate Action Summit puts the spotlight on the switch to clean and renewable energy, and the importance of energy-efficiency.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Podcasts

How cities can own their data and their future with sovereign AISponsored by PNY Technologies

Tune into the SmartCitiesWorld podcast to understand the world of sovereign AI for cities, featuring PNY Technologies’ Youssef Nadiri as our expert guest.

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

Opinions

Beyond video: how cameras as IoT sensors are changing city safety operationsSponsored by Axis Communications

Andrea Sorri of Axis Communications explains how AI can be used to maximise insights from existing infrastructure and enable cities to avoid the costs of deploying new sensors.

Building smarter cities: scaling sustainability and efficiency with smart city platformsSponsored by ST Engineering

ST Engineering’s Richard Ng explains how integrated smart city platforms can support cities in becoming more sustainable and efficient at the scale that is right for them.

22 - 26 June 2026: Find out more

Most Popular

What is ‘Smart City’ and why do we need them?

Sidewalk Labs shuts down Toronto smart city project

Huawei seals smart city deal with Barcelona

Public technology Portal sculpture unites Dublin and New York

AI used to monitor and optimise Swedish road infrastructure

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Citizen engagement

Citizen engagement

The latest news on citizen engagement for smart city projects across the world.

Chicago releases RFP for small business tech enhancement programme

Chicago releases RFP for small business tech enhancement programme

People and skills27 Jan 2026

City initiative will equip under-resourced small business owners with the skills, tools, and access needed to grow, compete and succeed in a digital-first economy.

Espoo invites partners to accelerate sustainability transition

Espoo invites partners to accelerate sustainability transition

Climate action27 Jan 2026

City of Espoo has established the Sustainable and Nature-friendly Espoo development programme and issued an open call for ideas to create a nature-friendly city.

Canberra empowers community climate action

Canberra empowers community climate action

Climate action15 Jan 2026

Total of $300,000 has been committed over two years to fund projects up to $30,000, supporting initiatives that reduce emissions and adapt to climate impact.

Sacramento launches AI-powered site search

Sacramento launches AI-powered site search

Climate action12 Jan 2026

It is designed to make information easier to access and supports the Streamline Sacramento initiative that aims to improve development and approval processes.

Assessing e-services in Ukrainian cities

Assessing e-services in Ukrainian cities

News09 Jan 2026

Transparent Cities programme evaluated 11 cities to discover how user-friendly and mature the digital service infrastructure is for citizens and businesses.

Hawaii DoT deploys Blyncsy for roadway monitoring and safety

Hawaii DoT deploys Blyncsy for roadway monitoring and safety

AI and Machine Learning08 Jan 2026

It will be used in its Eyes on the Road project, which provides residents with 1,000 free high-res dash cameras to improve roadway conditions and safety.

Glasgow to trial people-first zone in city centre

Glasgow to trial people-first zone in city centre

Pedestrianisation06 Jan 2026

Work begins in February on a redesigned, fully accessible, step‑free junction where Queen Street meets Ingram Street with priority given to pedestrians.

Christchurch opens fund for climate change projects

Christchurch opens fund for climate change projects

Climate action22 Dec 2025

The fund is open to community organisations, schools, social enterprises and businesses for projects that help meet the City’s climate change projects.

How NYC aims to be the world’s most language-friendly city

How NYC aims to be the world’s most language-friendly city

Inclusivity11 Dec 2025

Agencies will evaluate how to further incorporate language technologies into their interactions and language apps will be installed on city-owned smart devices.

Tallinn launches smart recycling app

Smart waste03 Dec 2025

The AI-based RecycleMore mobile app allows the user to take a photo of an item, identify the material, and receive instructions on how to properly sort waste.

Most Popular

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Sidewalk Labs shuts down Toronto smart city project

Google affiliate blames coronavirus and economic uncertainty for closing controversial and delayed smart city project

Huawei seals smart city deal with Barcelona

They will collaborate on projects relating to 5G, smart city applications and digital transformation.

Public technology Portal sculpture unites Dublin and New York

Each sculpture features a 24/7 visual livestream from a Portal in the other city, allowing real-time interaction between Dubliners and New Yorkers and visitors.

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinioins

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

Modernising public services and the $9.8 trillion case for govtech

Government technology is entering a new era of modernisation, fostering innovations that are enabling a digital and ...

AI has huge potential for residents – but city leaders must build trustSponsored by Sand Technologies

Jonas Allen, VP of marketing at Sand Technologies, reflects on exclusive new research showing that city residents see ...

Identifying meaningful use cases to fulfil the promise of AI in citiesSponsored by Sand Technologies

Matthew Panszczyk at Sand Technologies explains the strategy for AI deployments is sometimes more important for success ...

Three liveable city projects in the spotlight

Luke Antoniou explores how citizen engagement and inclusivity is shaping smarter, more sustainable cities and ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

The importance of building with – not over – nature

Noah Baars, cities analyst, and Laxmi Haigh, lead of editorial, Circle Economy, highlight why cities need to think ...

Think Tank: When the sea swallows your cities

In the latest of our opinion pieces from members of our Advisory Board, a grim warning is issued about the risk of ...

Think Tank: Cities on the frontline and lessons for a resilient recovery

In the latest of our opinion pieces from members of our Advisory Board, the question ’how can I build resilience for ...

Think tank: Sex(ism) and the city

In the latest of our opinion pieces from members of our Advisory Board, the question of whether our cities are truly ...

Beyond the pandemic: the technology that will remain part of our smart cities

Covid-19 has brought new kinds of technology into our lives but which will remain beyond the pandemic?

Covid-19 is ushering a new era in government services

Local government will never be the same again in the wake of the coronavirus pandemic, writes Tactile Mobility’s Eitan ...

Smart waste, an opportunity cities should not trashSponsored by Paradox Engineering

Embracing smart waste will lead to healthier, more efficient and prettier cities, writes Gianni Minnetti, CEO of ...

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Panel Discussion (20 Jan): Digital twins and AI as the intelligent operating layer for cities

Webinars

Join us for insights from real-world case studies on the use of digital twins and AI as the present and future of urban management.

Latest Podcast

How cities can own their data and their future with sovereign AI

Podcasts

Tune into the SmartCitiesWorld podcast to understand the world of sovereign AI for cities, featuring PNY Technologies’ Youssef Nadiri as our expert guest.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

Transport for London unveils five-year plan to cut congestion

Singapore launches governance framework for agentic AI

Espoo invites partners to accelerate sustainability transition

WEF launches major global reskilling initiative

Inclusive MaaS provider expands into San Diego

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 3: Glasgow City Council Leader Susan Aitken

Urban Exchange Episode 3: Glasgow City Council Leader Susan Aitken

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Smart Cities Reports

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Smart Cities Reports

SmartCitiesWorld City Profile – San Diego

Delve into this City Profile which focuses on how the City of San Diego is innovating through policy and technology to best serve its communities. Find out how it splits the city’s challenges and matches them to solutions that demonstrate exactly how technology, policy and investment come together to overcome both every-day and long-term issues.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

How cities can own their data and their future with sovereign AISponsored by PNY Technologies

Beyond video: how cameras as IoT sensors are changing city safety operationsSponsored by Axis Communications

Building smarter cities: scaling sustainability and efficiency with smart city platformsSponsored by ST Engineering

Most Popular

Latest City Profile

SmartCitiesWorld Newsletters (Daily/Weekly)

Citizen engagement

Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Guest Opinioins

AI has huge potential for residents – but city leaders must build trustSponsored by Sand Technologies

Identifying meaningful use cases to fulfil the promise of AI in citiesSponsored by Sand Technologies

Smart waste, an opportunity cities should not trashSponsored by Paradox Engineering

Latest City Profile

Latest Trend Report

Latest Webinar

Latest Podcast

Latest Urban Exchange Podcast

Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

City Profiles

Research

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