Siemens launches AI-powered managed service for buildings

“As buildings become more complex and data-rich, the challenge is no longer visibility but translating insights into meaningful impact,” said Brad Haeberle, senior vice president of services at Siemens Smart Infrastructure Buildings.

“At Siemens, our vision is to create human-centric autonomous buildings that continuously adapt to the needs of their occupants while optimising performance in the background. With Asset Performance Advanced, we are closing the loop between detection, decision, and execution by combining AI, domain expertise, and service delivery to enable more resilient, responsive, and sustainable building operations.”

Traditional reactive maintenance can cost three to five times more than planned or predictive approaches, often leading to emergency repairs, service disruptions, and occupant dissatisfaction. Asset Performance Advanced moves beyond rule- and alarm-based monitoring by prioritising issues based on their impact on comfort, energy, and uptime.

By leveraging advanced analytics to continuously monitor heating, ventilation, and air conditioning (HVAC) systems and building automation devices, the service enables early detection – before alarms are triggered – while helping teams focus on the highest-value actions.

AI-assisted recommendations further extend beyond traditional guidance by determining and initiating optimal workflows. Through standardised resolution playbooks and recurring performance reviews, the service continuously optimises building portfolios and closes the operational loop – shifting from reactive responses to proactive, outcome-driven decision-making. The service also connects insights directly to execution through integrated digital workflows delivered via the Siemens Customer Interaction Portal. Issues are automatically prioritised and routed to the appropriate teams – whether in-house or to Siemens Digital Service Centres – enabling customers to act faster and more efficiently with fewer resources.

Asset Performance Advanced is integrated within the Siemens Building X ecosystem, a digital building platform that supports customers to digitalise, manage, and optimise their building operations.