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MaaS: Are cities going to miss the bus?

At a recent roundtable event, city leaders cut through the MaaS hype.

Manchester road tests MaaS

A MaaS trial in Manchester in the UK generated fascinating insights.

Urban Exchange Podcast Episode 15 – Kathy Oldham, Greater Manchester Combined Authority and Will Cavendish, Arup – Building digital resilience

The latest Urban Exchange welcomes Kathy Oldham, Chief Resilience Officer, Greater Manchester Combined Authority and Will Cavendish, Global Digital Services Leader, Arup who discuss how cities can build digital resilience.

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Manchester launches People’s Panel for AI

Belfast launches project to let citizens ‘talk’ to historic attractions

Manchester to enjoy improved mobile signal

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SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

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Home | Governance and Citizen | Citizen engagement

Citizen engagement

The latest news on citizen engagement for smart city projects across the world.

Manchester launches People’s Panel for AI

Manchester launches People’s Panel for AI

Citizen engagement12 Mar 2024

The panel aims to provide residents with access to education and training on AI, enabling local communities to influence the development of AI initiatives.

More than half of Britons don't understand what a smart city entails

More than half of Britons don't understand what a smart city entails

News16 Jul 2021

Latest research also reveals that a fifth of people had never heard the term before and 10 per cent either found the concept of smart cities confusing or didn’t know what it meant.

Harrow Council moves to the cloud to enhance service delivery

Harrow Council moves to the cloud to enhance service delivery

Cloud and edge computing01 Apr 2021

Solution equipped the council’s contact centre operators with the ability to engage customers across voice and digital channels while having a 360-degree view of customer needs and interactions.

Smart city accelerator launched in MediaCityUK testbed

Smart city accelerator launched in MediaCityUK testbed

News09 Oct 2020

The programme is aimed at UK based start-ups and scale-ups which have market-ready technology solutions that aspire to help people live, work, play and learn in new innovative ways.

105 cities make CDP’s climate action ‘A List’

105 cities make CDP’s climate action ‘A List’

News18 Feb 2020

Analysis suggested that, on average, cities on the A List are taking over three times as many climate actions as non-A List cities.

European cities share 10 principles for using citizen data

European cities share 10 principles for using citizen data

News26 Nov 2019

The cities of Bordeaux, Barcelona, Debrecen, Edinburgh, Eindhoven, Florence, Ghent, Helsinki, Manchester, Rijeka and Zaragoza collaborated on the guidelines.

Cisco helps UK seaside town on the path to smart

Cisco helps UK seaside town on the path to smart

News19 Oct 2017

Southend-on-Sea and the tech company have signed an agreement to explore the digital future of the town

Crowdfunding the future for councils?

News31 Mar 2017

New report from Future Cities Catapult explores how councils could use crowdfunding as a tool to adopt and foster innovation and change

Smart cities Internet of Wellbeing platform unveiled

Smart cities Internet of Wellbeing platform unveiled

News22 Nov 2016

Jiyo has forged inaugural partnership with Aspen City of Wellbeing to improve citizens’ access to health and wellness information

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What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Smart city research initiative aims to develop results-driven playbook

ESI ThoughtLab will define the cost benefits of smart city investments and provide city and business leaders with an evidence-based guide.

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Gothenburg boosts sustainable public transport push with e-bus roll-out

More than 150 electric buses will be introduced in the region covering Gothenburg, Mölndal and Partille, where 180 million trips are made by bus each year.

Speaker line-up announced for Cities Climate Action Summit

Experts from cities and organisations around the world will come together in SmartCitiesWorld’s three-day hybrid event to tackle the climate challenge head-on.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinioins

Smart city trend tracker: The top stories on SmartCitiesWorld in 2019

We round up our main takeaways from smart city developments in 2019. We’d love to hear yours.

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Webinars

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Latest Podcast

Podcast: Using mobility data to shape the future of cities

Podcasts

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local council on a single resilience plan.

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SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.