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Webinars

Trend Report Panel Discussion (4 Dec): AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

OnDemand Webinar: Getting your data strategy right for smarter sites and safer operations

Discover the crucial role industrial sites are playing in shaping safety, resilience, and service continuity for continued city connectivity.

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

A clean and efficient future: energy in focus at Cities Climate Action Summit 2024

Discover how this year’s Cities Climate Action Summit puts the spotlight on the switch to clean and renewable energy, and the importance of energy-efficiency.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Podcasts

Podcast: Using mobility data to shape the future of citiesSponsored by TomTom

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Podcast: Building resilient cities: trustworthy AI, digital twins, and urban innovation at YII 2025Sponsored by Bentley Systems

SmartCitiesWorld speaks with Bentley Systems leaders about unleashing AI and digital twins to drive innovation, resilience, and people-first progress in the world’s cities.

Opinions

Beyond video: how cameras as IoT sensors are changing city safety operationsSponsored by Axis Communications

Andrea Sorri of Axis Communications explains how AI can be used to maximise insights from existing infrastructure and enable cities to avoid the costs of deploying new sensors.

Building smarter cities: scaling sustainability and efficiency with smart city platformsSponsored by ST Engineering

ST Engineering’s Richard Ng explains how integrated smart city platforms can support cities in becoming more sustainable and efficient at the scale that is right for them.

Most Popular

What is ‘Smart City’ and why do we need them?

Smart city research initiative aims to develop results-driven playbook

Gothenburg boosts sustainable public transport push with e-bus roll-out

ST Engineering to provide smart city platform for Lusail City

Speaker line-up announced for Cities Climate Action Summit

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Citizen security

Citizen security

The latest news on citizen security for smart city projects across the world.

Philadelphia launches Vision Zero Action Plan 2030

Philadelphia launches Vision Zero Action Plan 2030

Citizen security27 Nov 2025

The plan, shaped by input from nearly 3,000 residents, introduces new safety measures, updated crash data and coordinated actions across city departments.

Town of Vail to deploy AI solution to make city smarter and safer

Town of Vail to deploy AI solution to make city smarter and safer

AI and Machine Learning29 Oct 2025

By using renewable infrastructure to support AI workloads, the town illustrates how municipalities can deploy AI responsibly without compromising climate goals.

Partnership to bring infrastructure intelligence to US public sector

Partnership to bring infrastructure intelligence to US public sector

AI and Machine Learning09 Oct 2025

Carahsoft will serve as Purple Transform’s public sector distributor, making its AI-powered infrastructure platform available through its reseller partners.

Milton Keynes kicks off Tech Week 2025

AI and Machine Learning22 Sep 2025

Organised by Milton Keynes City Council, the programme builds on last year’s Artificial Intelligence Festival and will feature a Smart City Robotics challenge.

Phoenix PD launches AI-powered call triage

Phoenix PD launches AI-powered call triage

Citizen security15 Aug 2025

When community members call the non-emergency Police Department line, they will be greeted by a conversational AI system capable of speaking 36 languages.

Free AI skills training for West Midlands’ growth plans

Free AI skills training for West Midlands’ growth plans

People and skills15 Aug 2025

Academy aims to provide local people with career routes into AI, digital and data jobs as well as upskilling existing workers to help drive economic growth.

Curiosity Lab to deploy AI-enabled smart mobility solution

Curiosity Lab to deploy AI-enabled smart mobility solution

AI and Machine Learning08 Aug 2025

Intelligent NETworks introduces an innovative transportation operations solution to realise infrastructure efficiency in the City of Peachtree Corners.

Wellington launches trial to make city streets feel safer

Wellington launches trial to make city streets feel safer

Citizen security23 Jul 2025

Safety Points intercoms have been installed at three locations and connect people to help immediately, if they’re feeling unsafe or need support in the city.

Memphis utility deploys private 5G for grid modernisation

Memphis utility deploys private 5G for grid modernisation

4G and 5G22 Jul 2025

Private 5G wireless network will provide a secure, scalable, and high-performance network designed for critical applications and future mobility needs.

NYC expands public safety comms in Citizen app

NYC expands public safety comms in Citizen app

Citizen security21 Jul 2025

The new city-run account on the free Citizen app, NYC Public Safety, provides users with real-time notifications about nearby emergencies and ongoing incidents.

Most Popular

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Smart city research initiative aims to develop results-driven playbook

ESI ThoughtLab will define the cost benefits of smart city investments and provide city and business leaders with an evidence-based guide.

Gothenburg boosts sustainable public transport push with e-bus roll-out

More than 150 electric buses will be introduced in the region covering Gothenburg, Mölndal and Partille, where 180 million trips are made by bus each year.

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Speaker line-up announced for Cities Climate Action Summit

Experts from cities and organisations around the world will come together in SmartCitiesWorld’s three-day hybrid event to tackle the climate challenge head-on.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

Building cyber-resilient cities in an increasingly digital world Sponsored article

Although urgent, there is no magic switch to enhance cybersecurity in cities and a multifaceted approach is crucial, ...

Cybersecurity: a lifelong journey for smart cities Sponsored by Paradox Engineering

Gianni Minetti, CEO of Paradox Engineering, explains why cities must ensure security is built into their solutions from ...

The scalable impact of resilient city solutions

Michael Lake and Zoe Selman of Leading Cities say the key to resiliency is innovative thinking and technology and urge ...

How can public services break silos to get smarter?Sponsored by Cloudera & IBM

Covid-19’s unprecedented digital transformation calls for an approach that breaks down silos.

Beyond the pandemic: the technology that will remain part of our smart cities

Covid-19 has brought new kinds of technology into our lives but which will remain beyond the pandemic?

Smart cities: the next frontier for cybercriminals

Safeguarding smart cities is a complex, yet essential, task requiring a three pronged approach, writes Sectigo’s Alan ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

How collaboration can improve the emergency services and protect us allSponsored by Huawei

The emergency services can benefit from a more integrated and innovative approach, writes Huawei’s Nadim Abdulrahim.

Q&A: Huawei's Hong-Eng Koh on the value of digital transformationSponsored by Huawei

Hong-Eng Koh discusses how data is central to a smart city and the value technology offers.

Smart Cities could save the world – until there’s a cybersecurity emergency

Without robust cybersecurity systems, smart cities are flawed, writes Palo Alto’s Haider Pasha.

Taking a security-first approach to smart cities

Smart cities should learn from decades of cybersecurity practice when building networks, writes Neil Correa, security ...

The 14 pillars of a smart city

Strategies must take a holistic approach encompassing people, institutions, structures and operations, say Clint Vince, ...

Digital transformation can improve your City Resilience IndexSponsored by AVEVA

AVEVA’s W. Jarrett Campbell shares five examples where cities have improved their sustainability and resilience, or ...

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

Trend Report Panel Discussion (4 Dec): AI for personalised government services – building trust and inclusivity in cities

Webinars

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Latest Podcast

Podcast: Using mobility data to shape the future of cities

Podcasts

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local council on a single resilience plan.

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Most Popular

Denver Regional Transportation District launches open payments

Madrid to deploy AI for smarter management of parks and green spaces from 2026

UK launches marketplace for biodiversity net gain units

Ferry operator advances zero-emission services

London housing delivery threatened by data centre power surge, warns Assembly report

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 3: Glasgow City Council Leader Susan Aitken

Urban Exchange Episode 3: Glasgow City Council Leader Susan Aitken

Smart City Expo: think digital, think green, think inclusion

Smart City Expo: think digital, think green, think inclusion

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Smart Cities Reports

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Smart Cities Reports

SmartCitiesWorld City Profile – San Diego

Delve into this City Profile which focuses on how the City of San Diego is innovating through policy and technology to best serve its communities. Find out how it splits the city’s challenges and matches them to solutions that demonstrate exactly how technology, policy and investment come together to overcome both every-day and long-term issues.

Research

Insight Report: The next generation of smart lighting for cities

Insight Report: The next generation of smart lighting for cities

How next-generation smart lighting is transforming cities into safer, more sustainable, and digitally connected urban environments.

Insight Report: Considerations for building a cyber-resilient city

Insight Report: Considerations for building a cyber-resilient city

Explore how cities can protect themselves from rising cyberthreats in this comprehensive report which outlines the key areas needed to safeguard digital infrastructures, from traffic systems to healthcare networks. Download now to learn strategies to enhance cybersecurity, prevent disruptions, and secure vital urban services.

Insight Report: Boosting operations in smart places with cooperative data ecosystems

Insight Report: Boosting operations in smart places with cooperative data ecosystems

How such ecosystems can break down silos, enabling data to be shared safely and securely across boundaries to confront today’s critical challenges.