The UK city worked with Sociability and the Toyota Mobility Foundation on the multi-year project to advance the creation of accessible mobility solutions.
At a glance
Who: Derby City Council; University of Derby; Toyota Mobility Foundation; Sociability.
What: A multi‑year mobility accessibility pilot project that integrates public transit routing with detailed local venue accessibility, has successfully completed in the UK city of Derby.
Why: To help create mobility solutions that are more accessible, more inclusive, and designed to meet the needs of every individual.
When: The multi-year project has run since 2021.
A multi‑year mobility accessibility pilot project that integrates public transit routing with detailed local venue accessibility, has successfully completed in the UK city of Derby.
With support from the Toyota Mobility Foundation (TMF), and in partnership with accessibility startup Sociability, key transport hubs in Derby have now been mapped with detailed accessibility information.
In a press statement, TMF announced the conclusion of the pilot marks an important step forward in its “shared commitment to creating mobility solutions that are more accessible, more inclusive, and designed to meet the needs of every individual”.
From September 2024 to April 2025, Sociability reports it delivered the final phase of its work in Derby, introducing accessible transport routing within its data platform. This advancement reflects a core principle shared by TMF and Sociability: mobility should empower everyone, regardless of ability, to participate fully in their community.
Sociability’s pilot project was designed to bring the full journey into one accessible experience, helping users locate an accessible venue and identify an accessible way to get there.
“TMF aims to create a truly mobile society that will help people live better lives no matter where they are”
Through this initiative, the platform expanded its coverage beyond venue information to include transport infrastructure across the city, as well as to allow users to apply their personalised accessibility filters across both venue search and route planning. The project benefitted from close collaboration between various stakeholders, including the Derby City Council, TMF, and the University of Derby.
Key achievements:
Sociability has integrated a novel public transport routing feature into its existing data platform that allows disabled users to search, filter, and find venues that meet their unique accessibility needs and then identify an accessible transport route to get there. Collaborators and third‑party developers can also integrate Sociability’s accessibility filters into their existing routing algorithms through the company’s API.
The partners report the multi-year, multi-stakeholder project provided valuable insights into the complexity of designing, developing, and deploying novel accessibility features across multiple user-flows, both within new and existing products. Sociability reports its approach to incorporating lived experiences and iterative user-testing was pivotal to achieving the project’s goals in a manner consistent with its vision to empower independence and agency for disabled users everywhere.
This aligns closely with TMF’s mission to support mobility innovations that deliver real, lasting benefits to society. “TMF aims to create a truly mobile society that will help people live better lives no matter where they are,” said TMF chair Akio Toyoda.
This advancement reflects a core principle shared by TMF and Sociability: Mobility should empower everyone, regardless of ability, to participate fully in their community
Looking ahead, Sociability plans to further evolve its accessible routing API by adding new accessibility filters, expanding transport modes, and exploring integration of real‑time updates. The feature remains in closed beta, and Sociability welcomes conversations with cities and regions interested in future collaboration.
Sociability helps disabled people find accessible places. A leading disabled-led, accessibility data platform, Sociability’s free mobile app and website empower disabled people to find personalised accessibility information for thousands of local venues. It partners with organisations and employers like Toyota, Arup, Foster + Partners to better understand, improve and communicate the accessibility of their premises to its a growing community of more than 70,000 users and followers across the world.
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How does accessible routing integrate venue accessibility with public transit data?What API endpoints enable third‑party integration of personalized accessibility filters?How can real‑time transport updates improve accessibility route reliability?What metrics evaluate inclusive mobility pilot effectiveness for disabled users?How might cities replicate Derby's approach across diverse transport infrastructures?