Trend Report Panel Discussion (21 May): Operating smarter: using digital twins and AI to reshape urban infrastructure management

Discover how AI-powered digital twins are transforming urban infrastructure and how these innovations can improve efficiency, resilience, and sustainability.

Trend Report Webinar (19 May): How AI and data are transforming transport operations and services

Explore how data and AI is being used in urban transport networks to support planning, day-to-day operations, and improve outcomes for communities and passengers.

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

As cities confront the combined pressures of climate change, infrastructure resilience and digital transformation, the SmartCitiesWorld Summit 2026 will bring together urban leaders and partners during London Climate Action Week to explore how these agendas intersect – and how cities can translate strategy into practical action.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Podcasts

How cities can own their data and their future with sovereign AISponsored by PNY Technologies

Tune into the SmartCitiesWorld podcast to understand the world of sovereign AI for cities, featuring PNY Technologies’ Youssef Nadiri as our expert guest.

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

Opinions

Transforming indoor public safety with smart sensor networksSponsored by Motorola Solutions

How smart sensor networks can help improve indoor safety by detecting risks early, improving situational awareness and supporting healthier, more secure and sustainable buildings.

How AI will define cities and mobility in 2026Sponsored by ST Engineering

Gareth Tang, President of Urban Solutions at ST Engineering, explains how urban AI applications are set to evolve, detailing projects where AI is already making significant impact.

22 - 26 June 2026: Find out more

Most Popular

ST Engineering to provide smart city platform for Lusail City

AI used to monitor and optimise Swedish road infrastructure

Public technology Portal sculpture unites Dublin and New York

Solar city goes live

What is ‘Smart City’ and why do we need them?

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Inclusivity

Inclusivity

The latest news on inclusivity in smart city projects across the world.

Seniors report they are online but don’t feel empowered

Seniors report they are online but don’t feel empowered

Inclusivity02 Apr 2026

European study finds that only one in three older adults feel confident navigating new digital tools and 55 per cent say digital tech is advancing too fast.

Zurich retains top spot in IMD Smart City Index

Zurich retains top spot in IMD Smart City Index

News31 Mar 2026

Transparency, infrastructure and public trust are key to urban success, according to the annual ranking, published by the IMD World Competitiveness Centre.

Sunderland ensures every resident can thrive in a digital world

Sunderland ensures every resident can thrive in a digital world

Inclusivity26 Mar 2026

The new strategy includes improving access to affordable internet, data and devices, building skills and confidence, and ensuring services are inclusive.

UK town to feature first full British Sign Language navigation

UK town to feature first full British Sign Language navigation

Inclusivity17 Mar 2026

It is the first time that a fully integrated virtual navigation tool has been created to cover an entire town, helping deaf and disabled people navigate Exmouth.

San José AI Centre for Civic and Social Good opens

San José AI Centre for Civic and Social Good opens

AI and Machine Learning04 Mar 2026

Public space in Dr Martin Luther King, Jr Library expands access to artificial intelligence education, tools, and research for residents, students, and workers.

Digital Dubai launches senior citizens track

Digital Dubai launches senior citizens track

Inclusivity11 Feb 2026

Digital Dubai and the Community Development Authority are enhancing digital quality of life for seniors as part of the Digital Balance Initiative for Families.

Acquisition unifies global LoRaWan ecosystem

Acquisition unifies global LoRaWan ecosystem

Internet of Things30 Jan 2026

Netmore said acquisition of Actility means cities can access scalable, cost-effective connectivity without the barriers that have previously slowed progress.

Chicago releases RFP for small business tech enhancement programme

Chicago releases RFP for small business tech enhancement programme

People and skills27 Jan 2026

City initiative will equip under-resourced small business owners with the skills, tools, and access needed to grow, compete and succeed in a digital-first economy.

WEF expands Fourth Industrial Revolution Network

WEF expands Fourth Industrial Revolution Network

AI and Machine Learning23 Jan 2026

The new centres will be in Abu Dhabi, Andhra Pradesh, London and Paris and will focus on AI, frontier technologies, energy transition and cyber resilience.

Assessing e-services in Ukrainian cities

Assessing e-services in Ukrainian cities

News09 Jan 2026

Transparent Cities programme evaluated 11 cities to discover how user-friendly and mature the digital service infrastructure is for citizens and businesses.

Most Popular

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

Public technology Portal sculpture unites Dublin and New York

Each sculpture features a 24/7 visual livestream from a Portal in the other city, allowing real-time interaction between Dubliners and New Yorkers and visitors.

Solar city goes live

Trina Solar’s PV modules have begun operations in the 10MW Sustainable City in Dubai, which aims to use only clean energy sources

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

Why World Metropolitan Day is a time to rethink the future of the city

World Metropolitan Day is more than "just another international day", writes Oscar Chamat, Research and Policy Officer ...

Iskandar shows Malaysia’s smart cities’ promise but only if they keep citizens in mind

Malaysia can show how to build a smart city from scratch but it’s not without its challenges, writes Skymind CEO Shawn ...

Could FWA be the answer to keeping people connected during the global pandemic?

Fixed Wireless Access’s speed and flexibility could have it serve a crucial role in helping businesses and public ...

The 14 pillars of a smart city

Strategies must take a holistic approach encompassing people, institutions, structures and operations, say Clint Vince, ...

Smart cities: Why blockchain is changing the game Sponsored by Paradox Engineering

Blockchain could help make cities more secure and generate new value. Gianni Minetti CEO, Paradox Engineering, explains ...

Towards the smart cities of 2025

From tech trends to behavioural shifts and new ways to make smart cities economically sustainable, Matthew James Bailey ...

Smart city trend tracker: The top stories on SmartCitiesWorld in 2019

We round up our main takeaways from smart city developments in 2019. We’d love to hear yours.

Why 5G will help us build smart communities as well as smart cities

Brian Jackson, Head of Surveillance Solutions, BT Enterprise, says being ’smart’ is about connecting communities with ...

Smart cities must be warm cities

Chen Avni, co-founder and chief experience officer of venn, explains why smart city planners must make urban locales ...

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Latest Trend Report

Trend Report: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

Trend Report Panel Discussion (21 May): Operating smarter: using digital twins and AI to reshape urban infrastructure management

Webinars

Discover how AI-powered digital twins are transforming urban infrastructure and how these innovations can improve efficiency, resilience, and sustainability.

Latest Podcast

Cities Thriving on Lighting, Episode 2 – Simplicity by design in smart lighting

Podcasts

Discover the technology and considerations behind how cities can turn existing streetlight networks into secure, interoperable, and future‑proof infrastructure in the second episode of Cities Thriving on Lighting.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

Cardiff installs smart bike lockers in city centre

London borough cuts maintenance costs with digital twin

San José introduces new AI skills training for residents

Pittsburgh chooses government partnership cohort

Octopus Energy helps reduce energy bills for social housing

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Podcast: Re-evaluating smart cities for a joined-up future

Podcast: Re-evaluating smart cities for a joined-up future

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Smart Cities Reports

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Research

White Paper: A blueprint for using AI to create smarter cities

White Paper: A blueprint for using AI to create smarter cities

This white paper maps the end-to-end journey from data discovery to implementing complex AI models that can provide customised insight. It puts forward a blueprint for cities to use artificial intelligence to become smarter and more liveable by taking an outcomes-focused approach.

White Paper: Building truly sustainable cities

White Paper: Building truly sustainable cities

This white paper covers how connected systems can help cities build sustainability and wellbeing into their indoor and outdoor spaces. We look at the scale of the decarbonisation challenge faced by cities, how cities can use connected technologies to create greener buildings and the vital role of retrofitting. We includes detailed analysis of the energy and cost-savings that energy efficiency programmes can bring in cities.

City data spaces: A guide to building and operationalising data services

City data spaces: A guide to building and operationalising data services

How data spaces are transforming data sharing, and establishing new frameworks to create data services to improve urban services and liveability.