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OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.
OnDemand COP30 Webinar: Unlocking climate finance: building city capacity and partnerships

OnDemand COP30 Webinar: Unlocking climate finance: building city capacity and partnerships

Discover how cities can expand their fiscal and institutional capacity to attract and manage climate finance. This session explores the role of digital tools for tracking and reporting, data platforms for transparency, and innovative approaches that allow cities to unlock new sources of investment.

Special Reports

Urban Exchange Episode 2: Mayor Ahmed Aboutaleb, City of Rotterdam

Urban Exchange Episode 2: Mayor Ahmed Aboutaleb, City of Rotterdam

Cities on the Frontlines: Advancing Urban Resilience for Climate Adaptation

Lauren Sorkin, Executive Director at the Resilient Cities Networks, catches up with the City of Rotterdam’s Mayor Ahmed Aboutaleb on citizen engagement, climate change and much more.

Smart Cities Reports

Podcasts

Urban Exchange Podcast Episode 11 – Gareth Morgan, Cape Town – Mainstreaming and institutionalising urban resilience

Urban Exchange Podcast Episode 11 – Gareth Morgan, Cape Town – Mainstreaming and institutionalising urban resilience

Gareth Morgan, executive director of future planning and resilience for the City of Cape Town, joins the Urban Exchange to talk about his efforts to put resilience front and centre of all aspects of the city’s work.

Opinions

Citizen engagement
Citizen Security
Demographic Change
Economic Development
Health and Social Care
Inclusivity
People and Skills
Policymaking
Regulation
Resilience

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Latest City Profile

SmartCitiesWorld City Profile – Dublin

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports
Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.
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Inclusivity

The latest news on inclusivity in smart city projects across the world.

San José partners to bring free AI learning to every resident
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San José partners to bring free AI learning to every resident

AI and Machine Learning07 Nov 2025
The public private collaboration with Google, OpenAI, Anthropic and the Bay Area Council will make free AI education and tools available to residents.
Urban Transformation Summit spurs action to reimagine cities
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Urban Transformation Summit spurs action to reimagine cities

News31 Oct 2025
Announcements at the WEF Summit included news of the first cohort for a global coalition dedicated to advancing high-quality, people-centred urban development.
Los Angeles launches free community wifi in Crenshaw Corridor
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Los Angeles launches free community wifi in Crenshaw Corridor

Inclusivity24 Oct 2025
Pairing wifi technology with existing city infrastructure unlocks a platform for Los Angeles to further develop smart city assets and public service delivery.
Smart City Expo World Congress announces 2025 keynotes
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Smart City Expo World Congress announces 2025 keynotes

News03 Oct 2025
Fourteenth edition of the event will bring together more than 600 global experts to share strategies, tech and projects that are driving urban transformation.
Glasgow launches no-code digital skills programme
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Glasgow launches no-code digital skills programme

People and skills23 Sep 2025
The programme aims to empower early-stage tech founders and upskill students through no-code app development and will include the Ideas2App incubator.
Statewide strategy event to map future of AI for Arkansas
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Statewide strategy event to map future of AI for Arkansas

AI and Machine Learning29 Aug 2025
Arkansas policymakers demonstrate both public and private commitment to ensuring the state is ready to safely harness the power of artificial intelligence.
Free AI skills training for West Midlands’ growth plans
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Free AI skills training for West Midlands’ growth plans

People and skills15 Aug 2025
Academy aims to provide local people with career routes into AI, digital and data jobs as well as upskilling existing workers to help drive economic growth.
Coral Gables further bolsters intelligent city credentials
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Coral Gables further bolsters intelligent city credentials

Economic Development13 May 2025
The smart city in the US state of Florida, which is celebrating its centennial, has received Full Certification from the global Intelligent Community Forum.
Dubai launches unified digital channels for government services
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Dubai launches unified digital channels for government services

News13 May 2025
Initiative supports Dubai’s strategy to digitalise life and strengthen its position among the world’s top three cities in digital, human-centred service delivery.
Phoenix launches latest version of performance dashboard
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Phoenix launches latest version of performance dashboard

Transparency07 Mar 2025
The dashboard was created to be dynamic and evolving to reflect changes in operations and priorities over time across the city, as well as community input.

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What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Smart city research initiative aims to develop results-driven playbook

ESI ThoughtLab will define the cost benefits of smart city investments and provide city and business leaders with an evidence-based guide.

Gothenburg boosts sustainable public transport push with e-bus roll-out

More than 150 electric buses will be introduced in the region covering Gothenburg, Mölndal and Partille, where 180 million trips are made by bus each year.

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Speaker line-up announced for Cities Climate Action Summit

Experts from cities and organisations around the world will come together in SmartCitiesWorld’s three-day hybrid event to tackle the climate challenge head-on.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...
READ MORE VIEWS

Latest City Profile

SmartCitiesWorld City Profile – Dublin

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports
Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series
Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Webinars
Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Latest Podcast

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast
Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local council on a single resilience plan.
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Most Popular

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Research

Research Report: How smart is your office?
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Research Report: How smart is your office?

SmartCitiesWorld research has found employers are turning to smart office tech to safeguard employee wellbeing.
White Paper: 5G Application Scenarios
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White Paper: 5G Application Scenarios

185-page White Paper covering 100 scenarios across 14 major industries.
Trend Report: Creating truly open cities
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Trend Report: Creating truly open cities

A 14-page Trend Report on the importance of building interoperable smart cities from the ground up
READ MORE RESEARCH

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