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Webinars

Trend Report Webinar (19 May): How AI and data are transforming transport operations and services

Explore how data and AI is being used in urban transport networks to support planning, day-to-day operations, and improve outcomes for communities and passengers.

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

As cities confront the combined pressures of climate change, infrastructure resilience and digital transformation, the SmartCitiesWorld Summit 2026 will bring together urban leaders and partners during London Climate Action Week to explore how these agendas intersect – and how cities can translate strategy into practical action.

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Sydney

In 2020, the City of Sydney released a Smart City Strategic Framework to harness the opportunities brought about by digital disruption, to plan for uncertainty and to sustain a global reputation as a leading place to live, work, learn and visit.

Podcasts

Urban Exchange Podcast Episode 16 – Genesis Gavino, City of Dallas - digital inclusivity and resilience

Mike Lake, CEO of Leading Cities and a member of the SmartCitiesWorld Advisory Board is joined by Genesis Gavino, Chief of Staff Resilience Officer for the City of Dallas. Genesis provides a behind-the-scenes look at her role, detailing the essential elements that the role encompasses that don’t necessarily fit elsewhere but are crucial for city operations.

Podcast: Re-evaluating smart cities for a joined-up future

Chris Dymond, Founder and Director of Unfolding, joins the SmartCitiesWorld Podcast to bring a new perspective to what it means to be a smart city today.

Opinions

Smarter education: accelerating digital innovation in learningSponsored by Huawei

SmartCitiesWorld takes a look at how intelligent education is helping create a world where technology seamlessly integrates with traditional teaching methods.

The future of smart city technologySponsored by Huawei

Imagination and vision is required to enable successful digital transformation in our cities, writes Huawei’s Nadim Abdulrahim.

22 - 26 June 2026: Find out more

Most Popular

Multi-channel citizen engagement and XaaS: Gartner pinpoints next govtech trends

Manchester launches People’s Panel for AI

Edinburgh councillors told to prioritise poverty, sustainability and wellbeing, while saving £86.7 million

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Inclusivity

Inclusivity

The latest news on inclusivity in smart city projects across the world.

Seniors report they are online but don’t feel empowered

Seniors report they are online but don’t feel empowered

Inclusivity02 Apr 2026

European study finds that only one in three older adults feel confident navigating new digital tools and 55 per cent say digital tech is advancing too fast.

Zurich retains top spot in IMD Smart City Index

Zurich retains top spot in IMD Smart City Index

News31 Mar 2026

Transparency, infrastructure and public trust are key to urban success, according to the annual ranking, published by the IMD World Competitiveness Centre.

Sunderland ensures every resident can thrive in a digital world

Sunderland ensures every resident can thrive in a digital world

Inclusivity26 Mar 2026

The new strategy includes improving access to affordable internet, data and devices, building skills and confidence, and ensuring services are inclusive.

UK town to feature first full British Sign Language navigation

UK town to feature first full British Sign Language navigation

Inclusivity17 Mar 2026

It is the first time that a fully integrated virtual navigation tool has been created to cover an entire town, helping deaf and disabled people navigate Exmouth.

San José AI Centre for Civic and Social Good opens

San José AI Centre for Civic and Social Good opens

AI and Machine Learning04 Mar 2026

Public space in Dr Martin Luther King, Jr Library expands access to artificial intelligence education, tools, and research for residents, students, and workers.

Digital Dubai launches senior citizens track

Digital Dubai launches senior citizens track

Inclusivity11 Feb 2026

Digital Dubai and the Community Development Authority are enhancing digital quality of life for seniors as part of the Digital Balance Initiative for Families.

Acquisition unifies global LoRaWan ecosystem

Acquisition unifies global LoRaWan ecosystem

Internet of Things30 Jan 2026

Netmore said acquisition of Actility means cities can access scalable, cost-effective connectivity without the barriers that have previously slowed progress.

Chicago releases RFP for small business tech enhancement programme

Chicago releases RFP for small business tech enhancement programme

People and skills27 Jan 2026

City initiative will equip under-resourced small business owners with the skills, tools, and access needed to grow, compete and succeed in a digital-first economy.

WEF expands Fourth Industrial Revolution Network

WEF expands Fourth Industrial Revolution Network

AI and Machine Learning23 Jan 2026

The new centres will be in Abu Dhabi, Andhra Pradesh, London and Paris and will focus on AI, frontier technologies, energy transition and cyber resilience.

Assessing e-services in Ukrainian cities

Assessing e-services in Ukrainian cities

News09 Jan 2026

Transparent Cities programme evaluated 11 cities to discover how user-friendly and mature the digital service infrastructure is for citizens and businesses.

Most Popular

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

Huawei seals smart city deal with Barcelona

They will collaborate on projects relating to 5G, smart city applications and digital transformation.

Public technology Portal sculpture unites Dublin and New York

Each sculpture features a 24/7 visual livestream from a Portal in the other city, allowing real-time interaction between Dubliners and New Yorkers and visitors.

Solar city goes live

Trina Solar’s PV modules have begun operations in the 10MW Sustainable City in Dubai, which aims to use only clean energy sources

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

The three key pillars of digital urban transformationSponsored by Dell

Manminder Takhar, Global CTO, Global Digital Cities, Dell Technologies, explores how cities are embracing digital ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

Realising the future of intelligent educationSponsored article

SmartCitiesWorld talks to Thomas Xu, Huawei about the need to accelerate the digital journey of the education industry.

Hybrid learning is about to become the new normal in education Sponsored article

Huawei’s Frank Huang explores how the pandemic has highlighted the importance of building robust and resilient ...

Think Tank: Cities on the frontline and lessons for a resilient recovery

In the latest of our opinion pieces from members of our Advisory Board, the question ’how can I build resilience for ...

Covid-19 is ushering a new era in government services

Local government will never be the same again in the wake of the coronavirus pandemic, writes Tactile Mobility’s Eitan ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

Why World Metropolitan Day is a time to rethink the future of the city

World Metropolitan Day is more than "just another international day", writes Oscar Chamat, Research and Policy Officer ...

Iskandar shows Malaysia’s smart cities’ promise but only if they keep citizens in mind

Malaysia can show how to build a smart city from scratch but it’s not without its challenges, writes Skymind CEO Shawn ...

Overcoming the innovation gap

There is a gap between the aspirations of cities and the true capabilities of smart city technology, writes Anders ...

Could FWA be the answer to keeping people connected during the global pandemic?

Fixed Wireless Access’s speed and flexibility could have it serve a crucial role in helping businesses and public ...

The 14 pillars of a smart city

Strategies must take a holistic approach encompassing people, institutions, structures and operations, say Clint Vince, ...

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Latest Trend Report

Trend Report: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

Trend Report Panel Discussion (21 May): Operating smarter: using digital twins and AI to reshape urban infrastructure management

Webinars

Discover how AI-powered digital twins are transforming urban infrastructure and how these innovations can improve efficiency, resilience, and sustainability.

Latest Podcast

Cities Thriving on Lighting, Episode 2 – Simplicity by design in smart lighting

Podcasts

Discover the technology and considerations behind how cities can turn existing streetlight networks into secure, interoperable, and future‑proof infrastructure in the second episode of Cities Thriving on Lighting.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

Seniors report they are online but don’t feel empowered

Zurich retains top spot in IMD Smart City Index

UK town to feature first full British Sign Language navigation

36 cities chosen to chart a course towards the future

Singapore tops smart city ranking for second year running

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Podcast: Re-evaluating smart cities for a joined-up future

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Smart Cities Reports

SmartCitiesWorld City Profile – Sydney

In 2020, the City of Sydney released a Smart City Strategic Framework to harness the opportunities brought about by digital disruption, to plan for uncertainty and to sustain a global reputation as a leading place to live, work, learn and visit.

Smart Cities Reports

SmartCitiesWorld City Profile – Atlanta

Find out more about Atlanta’s smart city strategy, focused around equitability and inclusion.

Research

White Paper: A blueprint for using AI to create smarter cities

White Paper: A blueprint for using AI to create smarter cities

This white paper maps the end-to-end journey from data discovery to implementing complex AI models that can provide customised insight. It puts forward a blueprint for cities to use artificial intelligence to become smarter and more liveable by taking an outcomes-focused approach.

White Paper: Building truly sustainable cities

White Paper: Building truly sustainable cities

This white paper covers how connected systems can help cities build sustainability and wellbeing into their indoor and outdoor spaces. We look at the scale of the decarbonisation challenge faced by cities, how cities can use connected technologies to create greener buildings and the vital role of retrofitting. We includes detailed analysis of the energy and cost-savings that energy efficiency programmes can bring in cities.

City data spaces: A guide to building and operationalising data services

City data spaces: A guide to building and operationalising data services

How data spaces are transforming data sharing, and establishing new frameworks to create data services to improve urban services and liveability.