MEMBERSHIP

Webinars

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

OnDemand Panel discussion: Using AI to create value in cities for communities and workforce

Watch this panel discussion OnDemand to discover how AI can transform cities, enhancing operations and services for communities and empowering the workforce.

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Discover how Malaysia is leading the way in AI-powered urban innovation at the first Southeast Asian Smart City Expo in Kuala Lumpur.

Podcast: Re-evaluating smart cities for a joined-up future

Chris Dymond, Founder and Director of Unfolding, joins the SmartCitiesWorld Podcast to bring a new perspective to what it means to be a smart city today.

Smart Cities Reports

SmartCitiesWorld City Profile – Sydney

In 2020, the City of Sydney released a Smart City Strategic Framework to harness the opportunities brought about by digital disruption, to plan for uncertainty and to sustain a global reputation as a leading place to live, work, learn and visit.

SmartCitiesWorld City Profile – Atlanta

Find out more about Atlanta’s smart city strategy, focused around equitability and inclusion.

Podcasts

Urban Exchange Podcast Episode 16 – Genesis Gavino, City of Dallas - digital inclusivity and resilience

Mike Lake, CEO of Leading Cities and a member of the SmartCitiesWorld Advisory Board is joined by Genesis Gavino, Chief of Staff Resilience Officer for the City of Dallas. Genesis provides a behind-the-scenes look at her role, detailing the essential elements that the role encompasses that don’t necessarily fit elsewhere but are crucial for city operations.

Podcast: Re-evaluating smart cities for a joined-up future

Chris Dymond, Founder and Director of Unfolding, joins the SmartCitiesWorld Podcast to bring a new perspective to what it means to be a smart city today.

Opinions

Smarter education: accelerating digital innovation in learningSponsored by Huawei

SmartCitiesWorld takes a look at how intelligent education is helping create a world where technology seamlessly integrates with traditional teaching methods.

The future of smart city technologySponsored by Huawei

Imagination and vision is required to enable successful digital transformation in our cities, writes Huawei’s Nadim Abdulrahim.

22 - 26 June 2026: Find out more

Most Popular

New board members and Global Steering Committee for Resilient Cities Network

EPB Broadband helps develop future-ready broadband networks

Manchester launches People’s Panel for AI

Multi-channel citizen engagement and XaaS: Gartner pinpoints next govtech trends

Edinburgh councillors told to prioritise poverty, sustainability and wellbeing, while saving £86.7 million

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

BECOME A MEMBER

Create your own public facing profile
Gain access to all SmartCitiesWorld content
Personalise your experience on SmartCitiesWorld.net

Register Login

Home | Governance and Citizen | Inclusivity

Inclusivity

The latest news on inclusivity in smart city projects across the world.

Digital Dubai launches senior citizens track

Digital Dubai launches senior citizens track

Inclusivity11 Feb 2026

Digital Dubai and the Community Development Authority are enhancing digital quality of life for seniors as part of the Digital Balance Initiative for Families.

Acquisition unifies global LoRaWan ecosystem

Acquisition unifies global LoRaWan ecosystem

Internet of Things30 Jan 2026

Netmore said acquisition of Actility means cities can access scalable, cost-effective connectivity without the barriers that have previously slowed progress.

Chicago releases RFP for small business tech enhancement programme

Chicago releases RFP for small business tech enhancement programme

People and skills27 Jan 2026

City initiative will equip under-resourced small business owners with the skills, tools, and access needed to grow, compete and succeed in a digital-first economy.

WEF expands Fourth Industrial Revolution Network

WEF expands Fourth Industrial Revolution Network

AI and Machine Learning23 Jan 2026

The new centres will be in Abu Dhabi, Andhra Pradesh, London and Paris and will focus on AI, frontier technologies, energy transition and cyber resilience.

Assessing e-services in Ukrainian cities

Assessing e-services in Ukrainian cities

News09 Jan 2026

Transparent Cities programme evaluated 11 cities to discover how user-friendly and mature the digital service infrastructure is for citizens and businesses.

Smart cities challenge creates tomorrow’s digital leaders

Smart cities challenge creates tomorrow’s digital leaders

People and skills07 Jan 2026

Netcompany and Ahead Partnership’s challenge equipped young people with skills around the design of inclusive, sustainable and tech-enabled future cities.

How NYC aims to be the world’s most language-friendly city

How NYC aims to be the world’s most language-friendly city

Inclusivity11 Dec 2025

Agencies will evaluate how to further incorporate language technologies into their interactions and language apps will be installed on city-owned smart devices.

City of Charlotte to host second data conference

City of Charlotte to host second data conference

Data management & software17 Nov 2025

City is inviting proposals from researchers, technologists, community leaders, and public sector professionals with a passion for using data to solve real-world challenges.

San José partners to bring free AI learning to every resident

San José partners to bring free AI learning to every resident

AI and Machine Learning07 Nov 2025

The public private collaboration with Google, OpenAI, Anthropic and the Bay Area Council will make free AI education and tools available to residents.

Urban Transformation Summit spurs action to reimagine cities

Urban Transformation Summit spurs action to reimagine cities

News31 Oct 2025

Announcements at the WEF Summit included news of the first cohort for a global coalition dedicated to advancing high-quality, people-centred urban development.

Most Popular

SmartCitiesWorld launches AI CityXchange to support cities at every stage of AI adoption

A dedicated platform and series of workshop events focused on how AI is being applied across cities from experimentation to large-scale, embedded deployment.

Public technology Portal sculpture unites Dublin and New York

Each sculpture features a 24/7 visual livestream from a Portal in the other city, allowing real-time interaction between Dubliners and New Yorkers and visitors.

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Peer-to-peer carsharing scheme to launch in Moscow

City’s ambitious transport plans also include FacePay on the metro.

AI used to monitor and optimise Swedish road infrastructure

Computer vision and machine learning specialist, Univrses, will work with the Swedish Transport Administration to digitise and manage roadside infrastructure.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

The three key pillars of digital urban transformationSponsored by Dell

Manminder Takhar, Global CTO, Global Digital Cities, Dell Technologies, explores how cities are embracing digital ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

Realising the future of intelligent educationSponsored article

SmartCitiesWorld talks to Thomas Xu, Huawei about the need to accelerate the digital journey of the education industry.

Hybrid learning is about to become the new normal in education Sponsored article

Huawei’s Frank Huang explores how the pandemic has highlighted the importance of building robust and resilient ...

Think Tank: Cities on the frontline and lessons for a resilient recovery

In the latest of our opinion pieces from members of our Advisory Board, the question ’how can I build resilience for ...

Covid-19 is ushering a new era in government services

Local government will never be the same again in the wake of the coronavirus pandemic, writes Tactile Mobility’s Eitan ...

Jointly building a smart city helps us all enjoy better urban livesSponsored by Huawei

Closed ecosystems mean limited choices, limited innovation, limited success, writes York Yuekun.

Why World Metropolitan Day is a time to rethink the future of the city

World Metropolitan Day is more than "just another international day", writes Oscar Chamat, Research and Policy Officer ...

Iskandar shows Malaysia’s smart cities’ promise but only if they keep citizens in mind

Malaysia can show how to build a smart city from scratch but it’s not without its challenges, writes Skymind CEO Shawn ...

Overcoming the innovation gap

There is a gap between the aspirations of cities and the true capabilities of smart city technology, writes Anders ...

Could FWA be the answer to keeping people connected during the global pandemic?

Fixed Wireless Access’s speed and flexibility could have it serve a crucial role in helping businesses and public ...

The 14 pillars of a smart city

Strategies must take a holistic approach encompassing people, institutions, structures and operations, say Clint Vince, ...

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Panel Discussion: Digital twins and AI as the intelligent operating layer for cities

Webinars

Join us for insights from real-world case studies on the use of digital twins and AI as the present and future of urban management.

Latest Podcast

How cities can own their data and their future with sovereign AI

Podcasts

Tune into the SmartCitiesWorld podcast to understand the world of sovereign AI for cities, featuring PNY Technologies’ Youssef Nadiri as our expert guest.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

BECOME A MEMBER

Build your own Industry Resource Library
Gain access to all SmartCitiesWorld content
Make the most of Industry Webinar Events

Register Login

Most Popular

36 cities chosen to chart a course towards the future

Digital Dubai launches senior citizens track

Acquisition unifies global LoRaWan ecosystem

City of Charlotte to host second data conference

Projects announced for 5G for Smart Communities funding

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

How AI cities shape Malaysia’s digital future – and the role of the region’s first Smart City ExpoSponsored by Smart City Expo Kuala Lumpur

Podcast: Re-evaluating smart cities for a joined-up future

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

Urban Exchange Episode 4: Francis Suarez, Mayor of Miami

City Profiles

Smart Cities Reports

SmartCitiesWorld City Profile – Sydney

In 2020, the City of Sydney released a Smart City Strategic Framework to harness the opportunities brought about by digital disruption, to plan for uncertainty and to sustain a global reputation as a leading place to live, work, learn and visit.

Smart Cities Reports

SmartCitiesWorld City Profile – Atlanta

Find out more about Atlanta’s smart city strategy, focused around equitability and inclusion.

Research

White Paper: A blueprint for using AI to create smarter cities

White Paper: A blueprint for using AI to create smarter cities

This white paper maps the end-to-end journey from data discovery to implementing complex AI models that can provide customised insight. It puts forward a blueprint for cities to use artificial intelligence to become smarter and more liveable by taking an outcomes-focused approach.

White Paper: Building truly sustainable cities

White Paper: Building truly sustainable cities

This white paper covers how connected systems can help cities build sustainability and wellbeing into their indoor and outdoor spaces. We look at the scale of the decarbonisation challenge faced by cities, how cities can use connected technologies to create greener buildings and the vital role of retrofitting. We includes detailed analysis of the energy and cost-savings that energy efficiency programmes can bring in cities.

City data spaces: A guide to building and operationalising data services

City data spaces: A guide to building and operationalising data services

How data spaces are transforming data sharing, and establishing new frameworks to create data services to improve urban services and liveability.