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OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

OnDemand Webinar: Getting your data strategy right for smarter sites and safer operations

Discover the crucial role industrial sites are playing in shaping safety, resilience, and service continuity for continued city connectivity.

Special Reports

Manchester’s digital journey: from strategy to action

Discover how Manchester is turning its digital ambitions into action through a people-centred approach that blends social purpose with technical innovation.

How San José is setting an AI benchmark for other cities

Mayor Matt Mahan explains how the city is responsibly deploying AI and leading the discussion on how cities can use it to improve civic engagement, public safety, transportation, and service delivery.

Smart Cities Reports

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld City Profile 2024 – City of Madrid

Discover how the city of Madrid is innovating to become a smarter, more sustainable city that’s able to deliver improved services to residents and visitors alike.

Podcasts

Podcast: Using mobility data to shape the future of citiesSponsored by TomTom

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Podcast: Building resilient cities: trustworthy AI, digital twins, and urban innovation at YII 2025Sponsored by Bentley Systems

SmartCitiesWorld speaks with Bentley Systems leaders about unleashing AI and digital twins to drive innovation, resilience, and people-first progress in the world’s cities.

Opinions

Smart lighting: enabling smart cities beyond illuminationSponsored by Paradox Engineering

Carlo Bernocco, Head of Business and Customer Success at Paradox Engineering, explores how smart lighting is evolving from energy-saving infrastructure to a multifunctional platform at the heart of urban innovation.

How AI and biometrics are shaping next-generation mobility paymentsSponsored by ST Engineering

Fuad Alsagoff, Senior Manager, Mobility Payment Systems, Urban Solutions at ST Engineering, explains how mobility payments are evolving with a new wave of technology – and how openness and inclusive services are driving adoption.

Find out more

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Webinars

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Latest Podcast

Podcast: Using mobility data to shape the future of cities

Podcasts

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local council on a single resilience plan.

Latest Special Report

Manchester’s digital journey: from strategy to action

Inclusivity

Discover how Manchester is turning its digital ambitions into action through a people-centred approach that blends social purpose with technical innovation.

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Home | Research | On-Demand Webinars

On-Demand Webinars

Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

On-Demand Webinars05 Dec 2025

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Webinar (27 Nov): How sensors, AI, and digital twins can shape the future of urban transport

Webinar (27 Nov): How sensors, AI, and digital twins can shape the future of urban transport

On-Demand Webinars28 Nov 2025

Delve into the how the convergence of visual sensors, digital twins and artificial intelligence are revolutionising urban mobility.

Webinar: Getting your data strategy right for smarter sites and safer operations

Webinar: Getting your data strategy right for smarter sites and safer operations

On-Demand Webinars19 Nov 2025

Discover the crucial role industrial sites are playing in shaping safety, resilience, and service continuity for continued city connectivity.

COP30 Webinar: Unlocking climate finance: building city capacity and partnerships

COP30 Webinar: Unlocking climate finance: building city capacity and partnerships

On-Demand Webinars14 Nov 2025

This webinar will examine how cities can expand their fiscal and institutional capacity to attract and manage climate finance. It will explore the role of digital tools for tracking and reporting, data platforms for transparency, and innovative approaches that allow cities to unlock new sources of investment.

COP30 Webinar: Powering the future: energy innovation for people and planet

COP30 Webinar: Powering the future: energy innovation for people and planet

On-Demand Webinars12 Nov 2025

This session will examine how cities are creating energy systems that are both innovative and people-centred. It will highlight how digital tools, IoT-enabled efficiency platforms, and AI optimisation are driving progress, alongside community-focused initiatives that ensure inclusivity in the transition. Speakers from City of Toronto and CReDO.

Trend Report Panel Discussion: AI for resilient infrastructure – sustainable operations for future-ready cities

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