Panel discussion (23 Oct): Trust and tech AI’s future with local government

Join us to explore how local governments are leveraging AI to improve services, boost local economies, and build public trust – while navigating the challenges of ethics and inclusion.

OnDemand Panel Debate: Clearing the air: strategies for enhancing urban air quality

Join the latest SmartCitiesWorld Panel Debate to understand how to improve air quality in urban environments, and hear real-world case studies from leading cities. Watch Here

Smart City Expo: think digital, think green, think inclusion

The first day of the online event confirmed that the smart cities sector is well aware of its destination but it’s how it gets there that will be the problem.

Blockchain: Hype, hope and growing up in public

A recent Smart Cities World event looked at where things currently stand with blockchain for smarter cities and how we proceed from here.

SmartCitiesWorld City Profile – Atlanta

Find out more about Atlanta’s smart city strategy, focused around equitability and inclusion.

SmartCitiesWorld City Profile – Dortmund

In this edition, we focus on Dortmund in western Germany. With around 600,000 inhabitants, Dortmund is the eighth-largest city in Germany and the gateway to the Rhine-Ruhr region in the heart of Europe.

Podcasts

Opinions

Blockchain and carbon offsetting can help cities reduce emissions – but sometimes simpler is better

The University of Liverpool’s Stephen Finnegan explores the pros and cons of carbon offsetting and outlines Liverpool’s bid to become the UK’s first ’climate positive’ city by the end of 2020.

The internet of things: connecting devices to save the planet, by Manfred Kube, Gemalto M2M, Germany

IoT is already impacting sustainability and outright support of the environment

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OnDemand Panel Debate (11 Dec): Going behind the scenes of Dallas’ smart city initiatives

Blockchain helps unlock the grid

Urban New Deal seeks to better understand cities’ challenges

Report calls for new regulation to 'rein in' big tech

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Citizen engagement

Citizen engagement

The latest news on citizen engagement for smart city projects across the world.

Nairobi launches air quality action plan and portal

Nairobi launches air quality action plan and portal

Air quality01 Dec 2025

For the first time, city leaders and residents in the Kenyan city will have access to hyper-local data about pollution levels in the places they live and work.

Cop30 repository to map urban milestones and decisions

Cop30 repository to map urban milestones and decisions

Climate action04 Nov 2025

One-stop-shop information portal is intended to provide transparency, empower and enable action by stakeholders to implement mitigation and adaptation measures.

City of Pittsburgh launches next phase of transparency tool

City of Pittsburgh launches next phase of transparency tool

Inclusivity23 Oct 2025

Developed in collaboration with multiple city departments, the Insights Tool brings together a wide range of datasets into a single, user-friendly platform.

Philadelphia launches new performance-tracking metrics

Philadelphia launches new performance-tracking metrics

Citizen engagement15 Jul 2025

Update to the Philly Stat 360 website deepens the US City’s commitment to government transparency and accountability as well as data-driven decision-making.

Three-quarters of Ukrainians satisfied with digital government

Three-quarters of Ukrainians satisfied with digital government

Citizen engagement27 May 2025

The GovTech Pulse survey by the Global Government Technology Centre in Kyiv and Info Sapiens shows Ukrainians are embracing digital services at rising rates.

Dublin City Council kicks off podcast series with focus on smart cities

Dublin City Council kicks off podcast series with focus on smart cities

Citizen engagement11 Mar 2025

The first two episodes, presented and produced by city council staff, explore the Irish capital’s smart city journey, and zoom in on the Smart Dublin programme.

Phoenix launches latest version of performance dashboard

Phoenix launches latest version of performance dashboard

Transparency07 Mar 2025

The dashboard was created to be dynamic and evolving to reflect changes in operations and priorities over time across the city, as well as community input.

Chattanooga launches community engagement platform

Chattanooga launches community engagement platform

Citizen engagement13 Feb 2025

Engage Chattanooga aligns with the One Chattanooga plan and is designed to help the City government be more effective and responsive to community needs.

UK city launches partnership to collaborate on key areas

UK city launches partnership to collaborate on key areas

Transparency30 Oct 2024

The Exeter Partnership aims to deliver outcomes in areas such as climate, housing, the city centre and health, with an emphasis on collaboration and innovation.

Two-thirds of Britons demand digital public services

Two-thirds of Britons demand digital public services

Citizen engagement25 Apr 2024

Research by Nortal also reveals that they expect their digital experiences to mirror the slick, seamless interactions they get from private sector services.

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Smart city research initiative aims to develop results-driven playbook

ESI ThoughtLab will define the cost benefits of smart city investments and provide city and business leaders with an evidence-based guide.

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Gothenburg boosts sustainable public transport push with e-bus roll-out

More than 150 electric buses will be introduced in the region covering Gothenburg, Mölndal and Partille, where 180 million trips are made by bus each year.

Speaker line-up announced for Cities Climate Action Summit

Experts from cities and organisations around the world will come together in SmartCitiesWorld’s three-day hybrid event to tackle the climate challenge head-on.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinioins

Modernising public services and the $9.8 trillion case for govtech

Government technology is entering a new era of modernisation, fostering innovations that are enabling a digital and ...

AI has huge potential for residents – but city leaders must build trustSponsored by Sand Technologies

Jonas Allen, VP of marketing at Sand Technologies, reflects on exclusive new research showing that city residents see ...

Putting people first: the key priorities for a post-pandemic smart city

Westminster City Council’s Aruj Haider on why technology must come second to the people it serves and the importance of ...

The importance of building with – not over – nature

Noah Baars, cities analyst, and Laxmi Haigh, lead of editorial, Circle Economy, highlight why cities need to think ...

Video is the next step in transforming city communications Sponsored by BinumiPro

Video is a highly engaging format for distributing information and could help cities connect more with residents, says ...

Latest City Profile

SmartCitiesWorld City Profile – Dublin

Smart Cities Reports

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Latest Trend Report

Trend Report 2025: Planning and operating thriving cities – innovation for smarter urban living

Trend Series

Download our latest report to uncover how artificial intelligence is being used to support cities in how they plan and operate city services to ensure they are vibrant, sustainable and economically thriving modern spaces.

Latest Webinar

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Webinars

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Latest Podcast

Podcast: Using mobility data to shape the future of cities

Podcasts

TomTom’s Ralf-Peter Schäfer discusses the power of real-time data in reshaping city life, and what the future holds for smart urban mobility.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Urban Exchange Podcast

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local council on a single resilience plan.

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Most Popular

Nairobi launches air quality action plan and portal

Chicago launches violence reduction dashboard

Putting AI at the centre of public sector decision-making

City of Pittsburgh launches next phase of transparency tool

Telefónica launches smart city project in the Canary Islands

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Special Reports

Smart City Expo: think digital, think green, think inclusion