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Webinars

OnDemand Trend Report Webinar: How AI and data are transforming transport operations and services

Explore how data and AI are being used in urban transport networks to support planning, day-to-day operations, and improve outcomes for communities and passengers.

OnDemand Trend Report Panel Discussion: AI for personalised government services – building trust and inclusivity in cities

Join city and industry experts to explore how AI is enabling more personalised, accessible, and trusted government services, and uncover practical strategies for responsible AI adoption that benefits all citizens. Hear from Manchester City Council and the City of Tampere.

Special Reports

SmartCitiesWorld Summit 2026: connecting climate action, resilience and urban innovation

As cities confront the combined pressures of climate change, infrastructure resilience and digital transformation, the SmartCitiesWorld Summit 2026 will bring together urban leaders and partners during London Climate Action Week to explore how these agendas intersect – and how cities can translate strategy into practical action.

Furthering the role of local leadership in US climate action

Kate Wright, executive director of Climate Mayors, details the unique role of mayors in furthering urban climate action, explaining how they’re getting closer to communities to make the most of unprecedented federal funding.

Smart Cities Reports

SmartCitiesWorld City Profile – Sunderland

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld City Profile – Dublin

Find out how Dublin is innovating to improve experiences and services for its communities in the latest SmartCitiesWorld City Profile, including digital twin projects, traffic reduction, and economic growth.

Podcasts

Urban Exchange Podcast Episode 31 – Resilient Sydney: 33 local governments, one resilience strategy

Join us for a journey of collaboration on the Urban Exchange Podcast, where we discover how Resilient Sydney is aligning more than 30 local councils on a single resilience plan.

Urban Exchange Podcast Episode 24 - The City Resilience Framework & the next decade of resilience

Lauren Sorkin and Paul Wilson are joined by Jo Da Silva, Global Director of Sustainable Development at Arup, to explore the updated City Resilience Framework and how it can be used by cities.

Opinions

Introducing AI CityXchange: focusing on the real work of AI in cities

SmartCitiesWorld’s senior editor Luke Antoniou on the launch of the new AI CityXchange, at a time where dialogue and knowledge sharing is critical between cities and their partners to use AI technology for public good.

22 - 26 June 2026: Find out more

Latest Summit Speakers
(22-26 June)

Lord Marvin Rees OBE

Former Mayor

Bristol City Council

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Julie Foley OBE

Director of Flood Risk Strategy & Adaptation

Environment Agency

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Sherelle Fairweather

Digital Strategy Lead

Manchester’s Digital Strategy

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Jaromir Beranek

Deputy Mayor for Transport

City of Prague

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Liz St Louis

Smart City Director

Sunderland City Council

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Cllr Susan Aitken

Leader

Glasgow City Council

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Mark Wheeler

CIO

Montgomery County

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John Moran

Mayor

Limerick City and County Council

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Matjaž Rakovec

Mayor

City of Kranj

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Erin Mendenhall

Mayor

Salt Lake City

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Julia King

The Baroness Brown of Cambridge DBE FREng FRS

House of Lords

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Most Popular

Manchester launches People’s Panel for AI

New Rochelle unveils plans for transit centre redesign

Vancouver approves Climate Change Adaptation Strategy update

Two-thirds of Britons demand digital public services

Programme connects Australia’s First Nations communities

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

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Home | Governance and Citizen | Inclusivity

Inclusivity

The latest news on inclusivity in smart city projects across the world.

Seniors report they are online but don’t feel empowered

Seniors report they are online but don’t feel empowered

Inclusivity02 Apr 2026

European study finds that only one in three older adults feel confident navigating new digital tools and 55 per cent say digital tech is advancing too fast.

Zurich retains top spot in IMD Smart City Index

Zurich retains top spot in IMD Smart City Index

News31 Mar 2026

Transparency, infrastructure and public trust are key to urban success, according to the annual ranking, published by the IMD World Competitiveness Centre.

Sunderland ensures every resident can thrive in a digital world

Sunderland ensures every resident can thrive in a digital world

Inclusivity26 Mar 2026

The new strategy includes improving access to affordable internet, data and devices, building skills and confidence, and ensuring services are inclusive.

UK town to feature first full British Sign Language navigation

UK town to feature first full British Sign Language navigation

Inclusivity17 Mar 2026

It is the first time that a fully integrated virtual navigation tool has been created to cover an entire town, helping deaf and disabled people navigate Exmouth.

San José AI Centre for Civic and Social Good opens

San José AI Centre for Civic and Social Good opens

AI and Machine Learning04 Mar 2026

Public space in Dr Martin Luther King, Jr Library expands access to artificial intelligence education, tools, and research for residents, students, and workers.

Digital Dubai launches senior citizens track

Digital Dubai launches senior citizens track

Inclusivity11 Feb 2026

Digital Dubai and the Community Development Authority are enhancing digital quality of life for seniors as part of the Digital Balance Initiative for Families.

WEF expands Fourth Industrial Revolution Network

WEF expands Fourth Industrial Revolution Network

AI and Machine Learning23 Jan 2026

The new centres will be in Abu Dhabi, Andhra Pradesh, London and Paris and will focus on AI, frontier technologies, energy transition and cyber resilience.

Assessing e-services in Ukrainian cities

Assessing e-services in Ukrainian cities

News09 Jan 2026

Transparent Cities programme evaluated 11 cities to discover how user-friendly and mature the digital service infrastructure is for citizens and businesses.

Smart cities challenge creates tomorrow’s digital leaders

Smart cities challenge creates tomorrow’s digital leaders

People and skills07 Jan 2026

Netcompany and Ahead Partnership’s challenge equipped young people with skills around the design of inclusive, sustainable and tech-enabled future cities.

How NYC aims to be the world’s most language-friendly city

How NYC aims to be the world’s most language-friendly city

Inclusivity11 Dec 2025

Agencies will evaluate how to further incorporate language technologies into their interactions and language apps will be installed on city-owned smart devices.

Most Popular

What is ‘Smart City’ and why do we need them?

Smart city is the framework based on Information and Communication technologies that enable the development of sustainable practices to address the urbanisation challenges. Leveraging the technology is one of the foremost pillars of ‘smart cities’ in order to increase efficiencies and improve the quality of resident’s life and the city’s services.

Solar city goes live

Trina Solar’s PV modules have begun operations in the 10MW Sustainable City in Dubai, which aims to use only clean energy sources

ST Engineering to provide smart city platform for Lusail City

The company will build and operate a smart city platform with citywide network connectivity for the Qatar city using advanced AI and data-driven technologies.

Never fear, Watson is here!

Currently, the average data breach takes organisations an average of 201 days to identify and an average of 70 days to contain

Swedish city on path to smart

Energy company Mälarenergi is working with ABB to develop smart city solutions for the city of Västerås

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.

Guest Opinions

How smart city life is transforming futures across Sunderland

Liz St Louis, director of smart cities and enabling services at Sunderland City Council, shares details of the real ...

The three key pillars of digital urban transformationSponsored by Dell

Manminder Takhar, Global CTO, Global Digital Cities, Dell Technologies, explores how cities are embracing digital ...

Latest City Profile

SmartCitiesWorld City Profile – Sunderland

Smart Cities Reports

Find out how Sunderland is repositioning itself as a leading smart city – using digital infrastructure and low-carbon innovation to build a resilient, future-focused economy in the latest SmartCitiesWorld City Profile.

Latest Trend Report

Trend Report: The impact of AI and data on transportation operations and services

Trend Series

Delve into how cities are addressing the challenges of building intelligent transport systems and using AI and data to transform operations and user experience.

Latest Webinar

Panel Discussion (30 Jun): Unlocking value in cities from buildings, data and AI

Webinars

Explore how AI, building data and connected urban infrastructure can help cities improve sustainability, resilience and operational performance.

Latest Podcast

Cities Thriving on Lighting, Episode 3 – What global cities are learning from smart lighting

Podcasts

Join the final episode of Cities Thriving on Lighting to discover how global cities are approaching smart lighting and the related cybersecurity risks today.

Latest Urban Exchange Podcast

Urban Exchange Podcast Episode 32 – Flood and energy resilience in Quezon City

Urban Exchange Podcast

Tune in for the latest Urban Exchange where we get a first-hand account of city resilience measures from Quezon City following unexpected extreme rainfall.

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Most Popular

Cities in Motion Index ranks the smartest global cities

Derby completes inclusive mobility pilot project

Major London destination deploys personal navigation app

DBA IndyGo introduces next-gen e-fare collection system

Vancouver pilots digital maps to improve accessibility for all

SmartCitiesWorld Newsletters (Daily/Weekly)

Our editorial newsletter pulls together our latest news items into one email, direct to your inbox. We also feature our latest city interviews, Special Reports and Guest Opinions.