Moovit introduces AI-powered experience

With multiple route options, choosing the best one isn’t always obvious. Moovit now simplifies this by analysing each Suggested Route across factors like travel time, transfers, walking distance and then displays clear, actionable insights so users instantly understand the trade-offs of each option. 

Key Trip Insights include: 

• Best For You: a personalised AI-driven recommendation based on a user’s travel history and preferences to suggest the optimal route for them
• Weather Smart: routes optimised for real-time weather conditions to reduce exposure to rain, snow, extreme heat, or cold. These routes reduce waiting, walking, and limit transfers during inclement weather
• Tight Transfer: flags connections with short transfer windows
• High Frequency: highlights routes with frequent service and short wait times.

Additional Trip Insights include: Last Departure, Long Wait Time, Earliest Arrival, Fewest Transfers, Direct, and Least Walking. These Trip Insights are available on both iOS and Android for Moovit+ subscribers. 

“Users get the right level of insight to trust Moovit’s decision without overthinking it”

Filters have also been introduced for Suggested Routes for more control without the added complexity. Riders can now quickly tailor Suggested Routes to match their priorities, including: 

• Fit: prioritise routes with more walking
• Fewest Transfers: minimise connections
• Least Walking: reduce walking distance

Core filters are available to all users, while advanced options are exclusive to Moovit+ on iOS and Android.

Moovit has also introduced Real-time Disruption Detection and Trip Recovery for when plans change. It continuously monitors the journey and proactively reroutes users the moment something goes wrong, minimising delays and eliminating the need to manually plan.

In addition, Moovit now recommends the optimal departure time during trip planning, advising users when to leave to take advantage of faster routes and shorter overall travel time. These features are available on both iOS and Android for Moovit+ subscribers.

Moovit is also rolling out MoovitAI, a generative AI-powered search delivering clear, conversational answers to public transit questions, without the need to navigate multiple screens or menus. 

Whether asking “Which subway lines serve Penn Station?”, “When is the earliest train from King’s Cross?”, “How do I get to Copacabana Beach?”, MoovitAI provides fast, straight-forward answers, said Moovit.

Previously available in beta, MoovitAI is now rolling out to all users on iOS, with Android to follow.