Thessaloniki Water Supply & Sewerage is working with Itron to deploy smart water solutions as part of the utility’s digital water transformation programme.

At a glance
Who: Thessaloniki Water Supply & Sewerage (Eyath); Itron.
What: The Greek utility is working with Itron to deploy Itron Intelis wSource smart water meters, Itron’s Smart Water head-end system and meter data management (MDM) platform.
Why: The deployment supports Eyath’s goal to reduce its water footprint by 20 per cent by 2030, primarily by reducing water loss in treated water. It is also a key part of the utility’s digital transformation and modernisation programme.
When: The project runs over five years.
Greece-based utility Thessaloniki Water Supply & Sewerage (Eyath) is upgrading its water infrastructure as part of a digital water transformation in Thessaloniki.
In association with its channel partner Idator, the utility will deploy Itron’s smart water solutions throughout the second largest city in Greece over the next five years. The utility serves more than 1.2 million citizens in Thessaloniki.
Eyath has set a goal to reduce its water footprint by one-fifth by 2030, primarily by reducing water loss in treated water. To support this, the utility will deploy Itron’s smart water solutions, which include Intelis wSource smart water meters, Itron’s smart water head-end system and meter data management (MDM) platform.
This enables efficient and comprehensive water loss management and turns water consumption data into actionable insights, providing both Eyath and its customers with increased accuracy and visibility into their water consumption.
Itron claims its solution will enable Eyath to respond and resolve leaks more quickly, reducing non-revenue water loss. The utility will leverage Itron’s residential meters, which are durable, intelligent and engineered to maintain the highest level of accuracy throughout their lifetime.
“Eyath’s strategic and operational plan aims to improve the quality of water supply services while maintaining a commitment to environmental sustainability”
The smart meters offer superior leak detection and real-time alarms. Data from the smart water meters is seamlessly collected with Temetra, Itron’s cloud-based, multi-vendor, multi-commodity meter data collection solution. The Temetra solution provides actionable insights to improve customer satisfaction and reduce water loss.
Additionally, Itron’s MDM system, a fully hosted, software-as-a-service (SaaS) solution, will enable Eyath. to manage water endpoints not only from Itron meters but also from other meter vendors. By consolidating data from all meters into a single system, Itron reckons the MDM solution allows the utility to modernise its infrastructure at its own pace, seamlessly integrating new technologies while continuing to manage data from existing assets.
“Eyath’s strategic and operational plan aims to improve the quality of water supply services while maintaining a commitment to environmental sustainability. With Itron’s smart water solutions, we are advancing our plan and look forward to achieving greater efficiency in water management,” said Alexandros Mentes, director of the strategic planning, projects & development department, Eyath.
“Itron’s solutions will be instrumental in helping reduce our water losses and enabling our digital water transformation.”
“Deploying Itron’s smart water solutions serves as a model for other utilities and demonstrates the benefits of upgrading water infrastructure and leveraging advanced technologies to improve efficiencies”
Don Reeves, Itron’s senior vice president, outcomes at Itron, said: “Itron’s smart water solutions serve as the ideal tool to help Eyath reduce its water footprint and advance its strategic plan. Eyath can take advantage of rich data from our Intelis wSource ultrasonic smart water meters and computing power from our Temetra system to improve water operations and reduce losses.”
Reeves continued: “As the second largest city in the country, deploying Itron’s smart water solutions serves as a model for other utilities and demonstrates the benefits of upgrading water infrastructure and leveraging advanced technologies to improve efficiencies.”
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How do Intelis wSource smart meters improve water loss detection accuracy?What role does Itron’s MDM platform play in managing diverse water meters?How does Temetra’s cloud system enhance real-time water consumption monitoring?In what ways can smart water solutions support environmental sustainability goals?How will digital transformation reduce non-revenue water loss in Thessaloniki?