Under the agreement, Carahsoft will serve as Willow’s public sector distributor, making its operational AI platform available to facilities and infrastructure.
At a glance
Who: Willow; Carahsoft Technology Corporation.
What: Willow, a specialist in operational artificial intelligence (AI) for the built world, and Carahsoft, have announced a partnership to deliver an operational AI platform to the public sector.
Why: The platform unifies every system in a public sector facility – from HVAC and electrical to controls, water and maintenance records – into a single operational view.
Where: The platform is available for US public sector organisations.
Willow, a specialist in operational artificial intelligence (AI) for the built world, and Carahsoft Technology Corporation, announced a partnership to deliver an operational AI platform to the public sector.
Under the agreement, Carahsoft will serve as Willow’s public sector distributor, making the company’s operational AI platform available to government facilities and infrastructure.
Willow’s operational AI platform seeks to unify every system in a facility – from HVAC and electrical to controls, water and maintenance records – into a single operational view. This is powered by what Willow reckons describes is one of the world’s largest and most comprehensive ontology for the built environment.
According to Willow, the platform enables operational teams to predict and prevent failures, automate building controls and maintenance actions based on live conditions and execute complex operational workflows without human intervention through Willow’s agentic AI capabilities.
“The platform uses AI to deliver actionable intelligence, empowering informed decisions that help avoid system failures”
“Partnering with Carahsoft gives government agencies direct access to operational AI built for the scale and complexity of public sector infrastructure,” said Bert Van Hoof, CEO of Willow.
“For decades, facilities have operated reactively – something breaks, someone notices and a technician responds. Willow changes that model by giving teams a unified view of every asset, with predictive intelligence and autonomous action that can reduce operating costs, avoid costly disruptions and protect against safety, compliance, resilience and operational risk.”
Van Hoof added: “Through Carahsoft’s network, agencies can deploy these capabilities faster than ever, operate their facilities with greater intelligence, confidence and control and redirect savings towards their mission.”
Willow Copilot offers a natural language interface for on-demand diagnostics, decision support and workflow activation across entire portfolios. Built on Microsoft Azure, the Willow platform is designed to meet the rigorous security and data requirements of government organisations, large universities, healthcare systems and public sector infrastructure.
Willow claims customers like Dallas-Fort Worth International Airport (DFW) and Georgia Southern University have used Willow to save millions of dollars in operating costs and shift from reactive to predictive operations at scale.
“Through Carahsoft’s network, agencies can deploy these capabilities faster than ever, operate their facilities with greater intelligence, confidence and control and redirect savings towards their mission”
“Willow’s solutions enable agencies to manage mission-critical systems with greater control and real-time visibility,” said Lacey Wean, programme executive for smart cities technology solutions at Carahsoft. “The platform uses AI to deliver actionable intelligence, empowering informed decisions that help avoid system failures. Carahsoft and our reseller partners look forward to working with Willow to bring its advanced digital twin technology to the public sector.”
Willow’s operational AI platform available to the Public Sector through Carahsoft’s reseller partners and National Association of State Procurement Officials ValuePoint Master agreement #AR2472, Omnia Partners contract #R240303 and E&I contract #EI00063~2021MA.
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How does Willow's ontology unify disparate facility systems into an operational view?How can agentic AI automate maintenance and prevent infrastructure failures proactively?How does Willow Copilot provide natural-language diagnostics and activate workflows?How does Azure deployment satisfy government security and data compliance requirements?How will Carahsoft's distribution accelerate public-sector procurement and deployment timelines?