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India introduces contactless boarding at nine airports
The system is part of the DigiYatra initiative to revolutionise travel in India by providing a paperless airport experience using facial recognition technology.
Global transport technology provider Sita is installing its SmartPath technology across nine Indian airports in a partnership with Airports Authority of India (AAI).
Part of the wider DigiYatra initiative, it sees the introduction of a contactless boarding pass system to reduce waiting times, creating a seamless travel experience for passengers, and improves airport efficiency.
Smart biometric solutions
AAI will use Sita’s products and solutions, including Smart Path, Passenger Flow Management (PFM) solution, and Face Pods. The technologies offer biometric solutions at most touchpoints across the airport, meaning a contact-free travel experience across the airports.
The partnership is a key element of AAI’s strategy to digitalise Indian airports as part of DigiYatra, an initiative created by the Indian Ministry of Civil Aviation to revolutionise air travel in India by providing passengers with a paperless airport experience using advanced facial recognition technology.
“With a focus on delivering digital travel, improving airport efficiency, and future-proofing operations with smart, agile solutions, India has a unique opportunity to revolutionise its airports”
The Digi Yatra was made live at an inauguration event as part of the wider DigiYatra initiative at Visakhapatnam Airport.
“With a focus on delivering digital travel, improving airport efficiency, and future-proofing operations with smart, agile solutions, India has a unique opportunity to revolutionise its airports with truly world-class infrastructure,” said Sumesh Patel, president, APAC, Sita.
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“It is vital in this connected era that travel across the globe is as seamless as possible and we are ready to help India continue to innovate in their digitalisation efforts with SITA technology as the DigiYatra initiative spreads across India.”
India sees DigiYatra as a transformative force for the aviation industry and society. In 2023, more than 20 million users experienced DigiYatra, and with its upcoming availability at 28 Indian airports, DigiYatra aims to cover approximately 90 per cent of India’s domestic flying population. The DigiYatra Foundation plans to align with Sita’s One-ID initiative for global interoperability, further improving the seamless travel experience.
In July 2023, Sita announced a landmark deal with AAI to provide technology to 43 of India’s biggest airports. The deal will see improvements to more than 2,700 passenger touchpoints, signifying one of the largest deployments for passenger processing.
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How does Sita’s SmartPath technology improve airport passenger flow?What biometric solutions are integrated in India’s DigiYatra initiative?How will DigiYatra reduce waiting times at Indian airports?What role does facial recognition play in India’s paperless travel?How will DigiYatra align with Sita’s One-ID for global travel?
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